Customer Service Data Entry, Receptionist
Resume:
Milagros Cintron Jersey City, NJ *****
Phone: 551-***-****
Mobile : 646-***-****
E Mail : m ****************@*****.***
PROFESSIONAL SUMMARY
Eleven years of professional work experiencewhich includes Accounts Payable and Legal Services in industries such as Sports/Entertainment Arenas, General Merchandise Stores and Legal Services. Skilled in Microsoft Office, SUN 2000 Automated Accounting System, Lawson, Document Express, CMS, Legal Key and10Key. I am Bi Lingual in English and Spanish. Obtained Certificates in Data Entry, Customer Service, HumanRelations and Corporate Office Assistant
QUALIFICATIONS and SKILLS
Team Leadership & Collaboration Data Entry/Human Relations Proficient in MS Office Contract Negotiations
Bilingual (Spanish) Legal Key
LAWSON (program) Type 30 WPM
QuickBooks MS Access
PROFESSIONAL EXPERIENCE
Cashier, Food & Beverages, MADISON SQUARE GARDEN New York, NY 2/2014 5/2014
● Maintained safe working conditions and sanitary work area as per OSHA regulations.
● Managed accurate cash handling procedures at all times.
● Followed rules and regulations for handling food and beverages.
● TEAM Certified (Trained Employee in Alcohol Management).
● Provided great Customer Service by interacting with customers and clients in a pleasant and professional manner.
Cashier, Customer Service, FAMILY DOLLAR Bayonne, NJ 11/2013 2/2014
● Greeted customers upon entering the store.
● Maintained sanitary work area.
● Maintained accurate cash handling procedures before and after my shift change.
● Processed credit, debit and food stamp payments.
● Performed the duties of customer service representative when required. Legal Assistant, T HE TICKET CLINIC West Palm Beach, FL 2012 – 2013
● Answered the telephone and provided information regarding the firm’s services.
● Assisted clients with out of state traffic infractions.
● Contacted out of state attorneys for price quote and possible outcomes to keep infractions off of the clients record and avoid points and possible suspension of their driver license.
● Entered new case information into the system for processing.
● Input and researched new and current client information.
● Processed attorney fee payments along with Court costs and fines for representation of clients.
● Communicated with the out of state attorneys regarding the status of clients’ case.
● Notified clients about their final dispositions via regular mail and email. Receptionist / Orientation Coordinator, C AREER & EDUCATION CONSULTANTS New York, NY 2007 – 2011
● Greeted all clients, answered multi line phone system, and maintained work area.
● Performed general office duties such as filing, copying, mailing and database entry.
● Registered new clients coordinated orientation schedules.
● Worked closely with HRA representatives and staff members to offer quality service for W.E.P. services.
Accounts Payable Processor, K ELLEY DRYE AND WARREN LLP New York, NY 2004 2007
● Researched vendor inquiry payments and discrepancies.
● Processed 100 – 150 invoices per week for payments via US Mail. UPS and Federal Express.
● Input and processed Document Production reports into the CMS system for billing purposes.
● Organized and filed all invoices and employee expense reports.
● Pulled backup requests for partners, auditors, associates, accountants and administrative staff.
● Communicated with Payroll Department for deductions regarding employee personal accounts.
● Assisted in preparing 1099 year end process.
● Entered all Accounts Payable files into Legal Key system for storage EDUCATION & CERTIFICATIONS
St. Jean Baptist High School – Academic Studies: D iploma 1991 Career and Education Consultants C ertificate in MS Word, Data Entry, Customer Service and Human Relations
(2006 07)
Madison Square Garden – T.E.A.M. Certified (Trained Employee in Alcohol Management) World Wide Educating Services – Certificate Medical Billing and Coding Specialist ( 2014 15) Pro Data – Certificate Corporate Office Assistant Aug 2015
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