Professional Summary

Skills

Work History

MARY ANN WILSON

*** ***** ****** *****, ** Paso, TX 79907 H: 915-***-**** C: 915-***-**** acwd1s@r.postjobfree.com Enthusiastic, adaptable, self-starter, who excels at uncovering customer needs, finding solutions and handling objectives. Employs professionalism and superior communication skills to meet client and company needs.

Microsoft proficiency

Proper phone etiquette

PowerPoint knowledge

Excellent computer skills

Word processing

[40] wpm typing speed

Editing,Proofreading

Filing

Assembling records

H.I.P.P.A educated

Social media knowledge

Appointment setting

Self-directed

Multi-tasking

Exceptional verbal/written communication

Strong problem solving

Articulate and well-spoken

Time management

Flexible

Works well under pressure.

Meticulous attention to detail

Professional and mature

Customer service-oriented

Home Educator Jan 2011 to Jun 2016

K-12 Lompoc, CA

Successfully home-schooled my own children. Son, Grades 7th - 12th, plus my daughter Grades 3 and 4. Completed program in El paso, Tx June 26, 2016. Required Knowledge:

Adapted curriculum to meet the specific needs and interests of students. Develop individual study plans for students working at different levels. Research and select appropriate resources.

Teach a variety of subjects while providing motivation and inspiration. Prepared reports for our facilitator to review progress. Medical Office Specialist ( Intern ) Apr 2005 to Aug 2005 Family Practice of Dr. Jesus Lozano El Paso, TX

Answered telephones, responded to requests and delivered messages and ran errands Completed Point Of Sales transactions quickly and accurately Schedules appointments for patients

Mailed and called appointment reminders for patients Filled records

Assembled new patient charts

Operated all office machinery with accuracy and in a timely manner Entered Patient data into computer

Customer Service Representative Aug 2000 to Sep 2002 Dominos Pizza El Paso, TX

Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Greeted customers and provided excellent customer service. Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations. Cross-trained and coordinated scheduling with team members to ensure seamless service. Performed point of sales transaction quickly and accurately Education

Strictly followed all cash, security, inventory and labor policies and procedures. Reported to all shifts wearing a neat, clean and unwrinkled uniform. Reported to each shift on time and ready to work.

Performed all position responsibilities accurately and in a timely manner. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

Routinely moved and stocked food products weighing up to [30] pounds. Certificate of Completion, Medical Office Specialist 2005 Career Centers of El Paso 8360 Burnham Road, El Paso, TX 79907

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