Management System Project Manager

Dawn R. Perez

** ***** **

Lake Jackson, TX *****

Phone 979-***-****

E-mail *******@*******.***

Objective

To provide excellent quality work and utilize educational experience to bring ideas and skills that will be beneficial to the organization’s success. I have a strong desire to improve service, relationships, processes and policies within an organization to ensure quality and effectiveness of its employees and clients.

Education

Capella University Minneapolis, MN

PhD Industrial/Organizational Psychology

Did not complete dissertation

Maintained a 4.0 GPA

Courses taken in Ethics, Tests and Measurements, Adult Psychology, Social Psychology, Consulting Psychology, and Managing Psychological Services

December 2006 University of Houston-Clear Lake Houston, TX

M.A. in Behavioral Science-Industrial/Organizational Psychology

G.P.A. 3.6

Project manager for consulting project for outside corporation. Individual and group research projects and presentations. Presented at student research conference – April 2005

Courses taken in Training and Development, Personnel Psychology, Organizational Development, Groups and Team Dynamics

December 2002 University of Houston-Clear Lake Houston, TX

B.S. in Behavioral Science-Psychology

Major in Psychology with courses in Anthropology and Sociology, G.P.A. 3.84, Dean’s List Spring and Summer 2002

Professional memberships

Inducted into Psi Chi, the National Honor Society for Psychology, April 2002; I/O Psi-Clear Lake chapter, November 2006; Houston Area Industrial/Organizational Psychologists (HAIOP), Houston Organizational Development Network (HODN)

Computer Skills

Word, Excel, PowerPoint, Outlook,

Work experience

June 2014 – July 2016 Dow Chemical Freeport, TX

Operational Excellence Specialist

Played an integral role in any and all hiring decisions. Provided advice on employee relation matters. Provided expertise and coaching for self-assessments improvements in facilities including Element Focal Point (EFP) coaching. Accountable for the goal setting process, including aligning individual goals to the MI plan. Development and updates to the communications strategy. Lead teams that are focused on areas such as Training, Management System gaps, Work Process gaps, Organizational Effectiveness. Assisted/Coached/Maintained process for goal setting, goal progress checks, performance feedback and reviews. Implemented ODMS and training program for DAS plant in Freeport

November 2012 – June 2014 Kelly Services, at Dow Chemical

Freeport, TX

ODMS Technologist

Implemented Corporate Operating Discipline Management System (ODMS); included creating/leveraging policies/procedures, work processes, identifying best practices, address gaps discovered in assessments. Updated/maintained self-assessment program. Project coach for Management System improvements. Experience in conducting/leading/facilitating Management System Review for 3 plants. Persistently drove the Plan-Do-Check-Act cycle for continuous improvement. Worked with production leader to maintain ODMS and its performance within their plants.

February 2010 – February 2012 TDECU Lake Jackson, TX

HR Generalist

Assisted HR personnel of TDECU in analyzing data from job analyses. Constructed spreadsheets on Areas of Performance for 45% of the current job titles within the organization. Drafted job descriptions referencing areas of performance, job analyses and previous job description drafts. Assisted in conducting interviews of employees and managers designated as high potential successors in the organization as well as compile data collected into spreadsheet for analysis by Senior Management. Charged with New Employee Orientation as well as back up trainer for New Accounts for new as well as existing employees. Assisted in executive recruiting by coordinating the interview process with outside recruiters and candidates as well as participating in telephone screening of potential candidates. Assisted on various OD projects including creation of a Corporate University and facilitating Behavioral Based Interview training for managers/supervisors.

August 2009 – November 2009 City of Pasadena Pasadena, TX

Human Resources Intern

Created, updated and maintained job descriptions for over 900 employees through interviews (job analyses), research and creative methods. Gathered information for open record requests. Researched miscellaneous items for pending projects (i.e., online application process, HR law). Observed and participated in performance review processes, terminations and other HR related issues. Assisted with open enrollment for employee benefits.

January 2006–May 2006 Center for Business/Industry Training Lake Jackson, TX

Training Intern

Updated training manual for a local corporation. Maintained a database for training courses. Headed research on document imaging software by creating indexing and manual for use of the program. Customized training session for a local corporation.

January 2006 - May 2006 Barrios Engineering Houston, TX

Special Project Workshop Manager/Facilitator

Through University of Houston-Clear Lake, designed, coordinated and presented job design/change management workshop to top-level managers, as well as designed and organized printed supplemental materials.

References

Available on request

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