Sales Professional
Resume:
La’Asia Stith
Home: 678-***-**** Other: 314-***-**** ******.*****@**.***
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Personnel/HR,
A successful consultative sales/marketing specialist has the ability to develop and nurture long-term relationships. My success in this area is well documented. My customers will tell you I am efficient and organized; a helpful people person with superior follow- through; and excellent at building rapport and fostering mutually beneficial relationships. My supervisors look at the bottom line and acknowledge my overall contributions to the company.
Although my enclosed resume is practical in nature, it cannot convey the full level of my eagerness to undertake new challenges. I would like to continue my successful growth in the fields of marketing, sales and office management/management. You will find that I am a rapid learner with a great deal of excitement and enthusiasm in all my endeavors. I know I will make a positive contribution to and look forward to discussing my capabilities in more detail. I am available for a personal interview at your convenience. I know you are busy, and have many applications to review, so please let me know if you wish to further discuss your requirements and my ability to meet them. Thank you for your time and consideration.
Sincerely,
LaAsia Stith
La’Asia Stith
Home: 678-***-**** Other: 314-***-**** ******.*****@**.***
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OBJECTIVE
Seeking a mid to upper-level management position in an executive capacity where my leadership and management skills can be exercised to improve the company’s expansion and long-term viability as a successful business leader.
Abilities:
*Over 8+ years Customer Service & Sales experience
*Excellent written & verbal communication skills, with an eye for detail
*Extremely productive in a high volume, high growth environment
*Proficient in the use of Microsoft Office 00-16, iOS X
*Quick ability to learn new systems and procedures
*Self-starter with a positive attitude
*Self-Motivated
*Organized
EXPERIENCE
Charles Prater Holdings, LLC.
Executive Assistant
April/2016 - Current
Planned travel arrangements for CEO. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings
and team conferences. Designed electronic file systems and maintained electronic and paper files. Managed the receptionist area,
including greeting visitors and responding to telephone and in-person requests for information. Maintained professional
appearance. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten
notes, finalized transactions, created daily itinerary, sent faxes and handled all incoming and outgoing correspondence. Created
PowerPoint presentations used for business development & marketing. Properly routed agreements, contracts and invoices
through the signature process. Received and screened a high volume of internal and external communications, including email
and mail.
Buffalo Lodging Associates, LLC
Hawthorn Suites by Wyndham
November 2015 – Current
Lead Front Desk Agent/ Jr Marketing Manager
* Professionally greets, registers, obtain pertinent information and establishes credit prior to assigning rooms to guests.
* Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities.
* Responds to all guest requests in a timely manner.
* Take reservations from incoming callers while providing superior service and inputs all information into the hotel management system.
* Updates and cancels reservations in the system as requested by the guest.
* Create new marketing concepts and present via presentation to upper management.
* Execute marketing concepts created once approved.
* Brand Development, Public Relations, & Competitive Intelligence
* Assist with current projects/clients to ensure everything runs smoothly. Best Buy
Lead Mobile Sales Executive
February 2015 – July 2015
*Support the store manager in the day-to-day operation of the store.
*Partner with the Store Manager to train and coach mobile staff to achieve business goals through execution of the Best Buy Mobile sales philosophy.
*Provide solutions that create ease and add value, ensuring customers’ end-to-end needs are met by leveraging all channels including hardware, accessories, connections, content and services.
*Excel at selling products and services.
*Develop strong relationships with customers and bring them a little closer to family and friends by helping them close the gaps with technology.
*Works closely with other employees to ensure no customer is ever left unserved or underserved.
*Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted.
*Inspire customers by showing them what’s possible with technology.
*Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals.
*Provide peer feedback and coaching to Sales Consultants to improve results and increase customer delight. La’Asia Stith
Home: 678-***-**** Other: 314-***-**** ******.*****@**.*** Page 3 of 4
Market Source
Target Mobile Retail Sales Associate
October 2013 – February 2014
Lead Sales Executive
* Ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
* Handled all billing inquiries from customers in office or via telephone
* Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
* Document and report all daily sales and revenue to corporate office
* Managed the needs/requirements of high revenue accounts through extensive follow-up procedures.
* Maintain original customer agreements, as well as electronic tracking of legal agreements.
* Troubleshooting handsets and basic technical support for walk in customers
* Responsible for selling phone packages and phones to walk in customers
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
* Coordinating the Work and Activities of Others Working with Client Relationship Managers to accomplish sales goals
* Communicating with Supervisors, Peers, or Subordinates providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Sprint by Wireless Lifestyle
Nov 2012 – Jan 2013
Lead Sales Executive
* Responsible for walk in customers and customer service issues
* Ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
* Handled all billing inquiries from customers in office or via telephone
* Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
* Document and report all daily sales and revenue to corporate office
* Managed the needs/requirements of high revenue accounts through extensive follow-up procedures.
* Maintain original customer agreements, as well as electronic tracking of legal agreements.
* Troubleshooting handsets and basic technical support for walk in customers
* Responsible for selling phone packages and phones to walk in customers
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
* Coordinating the Work and Activities of Others Working with Client Relationship Managers to accomplish sales goals
* Communicating with Supervisors, Peers, or Subordinates providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Wireless Vision
(T-Mobile)
June 2012 – Oct 2012
Lead Sales Associate
* Ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
* Handled all billing inquiries from customers in office or via telephone
* Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
* Document and report all daily sales and revenue to corporate office
* Managed the needs/requirements of high revenue accounts through extensive follow-up procedures.
* Maintain original customer agreements, as well as electronic tracking of legal agreements.
* Troubleshooting handsets and basic technical support for walk in customers
* Responsible for selling phone packages and phones to walk in customers
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
* Coordinating the Work and Activities of Others Working with Client Relationship Managers to accomplish sales goals
* Communicating with Supervisors, Peers, or Subordinates providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person La’Asia Stith
Home: 678-***-**** Other: 314-***-**** ******.*****@**.*** Page 4 of 4
Moorehead Communications LLC
Verizon Wireless
April 2011- April 2012
Lead Account Executive
* Responsible for walk in customers and customer service issues
* Ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
* Handled all billing inquiries from customers in office or via telephone
* Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
* Document and report all daily sales and revenue to corporate office
* Managed the needs/requirements of high revenue accounts through extensive follow-up procedures.
* Maintain original customer agreements, as well as electronic tracking of legal agreements.
* Troubleshooting handsets and basic technical support for walk in customers
* Responsible for selling phone packages and phones to walk in customers
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
* Coordinating the Work and Activities of Others Working with Client Relationship Managers to accomplish sales goals
* Communicating with Supervisors, Peers, or Subordinates providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Clearwire LLC
Aug 2010- April 2011
Assistant Manager
* Responsible for sales of service and equipment in retail environment
* Maintain customer records & legal service agreements/contracts
* Maintain professional interaction with both customers & fellow employees
* Met and exceeded sales goals on monthly basis
* Assess customer needs and suggest products/services which fit those needs directly
* Responsible for tracking and communicating all results to corporate office
* Managed work schedules for all employees, tracked attendance and work related behavior
* Rotate through three difference locations to ensure sales goals were met
* First and last impression on customers coming into the office and dealing with them over the phone. Education
University City Senior High
University City, MO
HS Diploma
Grad Date: 05/28/2008
Vatterott Ex’treme Institute by Nelly
St Louis, MO
Degree: Entertainment & Media Business with
Management (A.O.S.)
Grad Date: 11/01/2015
Personal References
Name Years Known Position Phone
Carson Heady 5 Regional Man. 573-***-****
Darius Williams 6 Manager 678-***-****
Rayshawn Baskin 5 Manager 314-***-****
Jessica Burns 10 Mentor 314-***-****
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