STEPHEN HARNISCHFEGER
*** ********* ****., **********, ** 08060
609-***-**** ***************@*******.***
Operations Supervisor with Courtyards
• I can complete designated cashier and closing reports in the computer system.
• I can review shift logs/daily memo books and document pertinent information in logbooks.
• I will contact appropriate individual or department as necessary to resolve guest call, request, or problem.
• I am able to process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.
• I am capable of selling a room/accommodation to guests without reservations based on availability.
• I can ensure rates match market codes and that any exceptions are documented.
• I can ensure checks that come from outlets are scanned and charged to room.
• I can assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• I will report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
EDUCATION
Rowan University, Glassboro, NJ, May 2007
Bachelor of Arts Health and Exercise Science, Dean’s List 2006-2007
EXPERIENCE
Burlington City High School - Burlington, NJ
Teacher Health and Physical Education grades 7- 12, 2007 - present
§Instructed students and team groups in proper exercise techniques
§Taught six classes per day for all grade levels including students with special needs
§Taught in alternate settings including Alternative School, adaptive PE and Summer Sessions
§Created daily lesson plans that incorporated cross curricular activities aligned with standards
§Utilized technology to implement activities to enhance student learning
§Designed and integrated games that encouraged active participation during for summer sessions
§Taught health classes, including Wellness, Family Life, and Drugs Alcohol and Tobacco (Grades 7 -12)
§Served as football coach
Holy Cross Academy - Delran, NJ – 2007
Teacher Health and Physical Education
§Developed and implemented lesson plans for grades 9, 11, 12 in Health and Physical Education for a one month summer session.
VOLUNTEER
St. Mary’s Episcopal Church Soup Kitchen
St. Mary’s Community Outreach – Community Clean up
Easter Seals New Jersey – organize events for people with disabilities at fundraising events