Microsoft Office Part Time
Resume:
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Andrea
May
Professional Summary
An experienced and accomplished paralegal professional seeking an administrative position that would utilize my skills in analytical and in-depth research capabilities, document drafting, administrative and organizational skills and the ability to convey complex information with a results-driven work ethic which would create an atmosphere for competitive advantage.
Skills
Proficient in Microsoft Office
Excellent Investigating and Reporting Skills
Strong Work Ethic
Multi Line Phone System Operation
Knowledge of Credit Dispute
Research and Writing
Basic Clerical Skills
Debt Negotiation
Education
Brown Mackie College, Paralegal Associate’s Degree
3.86GPA
Graduated 2007
Work Experience
Client Service Backup Lead
Escallate LLC – Canton, OH 12/2010 – 3/2016
•Supervise a work force of ten people in the daily administration of client relationship in ensuring constant up to date communication between our clients and their debtor customers.
•Ensure constant training and supervision of the team to make sure they are in compliance with applicable HIPAA and FDCPA laws
•Liaise with the debtor's attorney to verify representation of their client as well as obtain letters of protection and physician's liens.
•Research debtor's assets, employment, properties, etc. for the purposes of lien placement and wage garnishment. Verify debtors have not filed for bankruptcy or otherwise update the database with up to date information regarding the debtor
•Drafting of applicable legal documents for wage garnishment and or lien attachment to debtors personal properties
Clerical Specialist III
Stark County Child Support Enforcement Agency 10/2005 - 02/2010
•Assessment of child support claimants to determine program eligibility
•Audit of child support case files to ensure compliancy with applicable laws
•Review and destruction of case files where minors have been emancipated and/or parents have reconciled
•Facilitated the transition of paperless transaction systems in the organization
•Notary Public
•Liaison with attorney
•Online research of closed files
References Available Upon Request
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