Customer Service Sales

Vicki Ymata

Las Vegas, Nevada *****

702-***-****

*********@*****.***

Account Management Account Retention

Sales Administrator Account Coordinator

Leasing Consultant Customer Relations

Skills Certified

MS Word, Excel, Outlook, PowerPoint, 55 wpm, 10 key,Customer Service, Smart draw Professional Experience

Apple One, Las Vegas NV 12/15 current

. administrative work, temp work

Coverall Health Based Cleaning Systems, Las Vegas, NV 11/10 – 9/15 Account Manager

• Manage and provide customer service for a portfolio of 400+ accounts

• Customer retention

• Provide sales bids and quotes to potential customers

• Provide special services to existing customers

• Cold call local businesses to generate sales leads

• Field Consultant (based on business need)

Cintas Corporation, Las Vegas, NV - 12/05-2/08 Office Administrator - Sales

• Oversee daily operations for 8 sales consultants Account coordinator reviewing and processing

• Placed orders with vendors for existing customers

• worked closely with all departments to ensure customer needs are met

• Handled all incoming sales leads

• Managed and gathered information for sales commissions Receptionist (Promoted to Office Administrator) 10/02 - 12/05

• Answered incoming lines and routed calls to proper departments

• Accounts Receivable department with incoming checks Education and Training: Criminal Justice Certification in progress, Kaplan College, Las Vegas, NV

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