Customer Service Sales

LAILANI GURTIZA APILADO

**C Fabella St., Brgy. Mauway, Mandaluyong City, Philippines

Contact No. 093********

Email Address: ********@*****.***

POSITION DESIRED : HR STAFF

PERSONAL INFORMATION

Date of Birth : November 12, 1989

Place of Birth : San Fernando City, La Union

Age upon Application : 26

Gender : Female

Civil Status : Single

Nationality : Filipino

Height : 5’3’’

Language Spoken : Filipino, English

SSS # : 01-2098000-0

PAG-IBIG # : 121*********

PHILHEALTH # : 050*********

TIN # : 432-463-316

Working Experience

HR Assistant

Transwealth Fleet Management Corporation

December 08, 2015- Present

- Monitors infractions committed by employees and ensures due process is properly exercise before imposting of penalty.

- Prepares summary of violations to be submitted every 18th of the month.

- Prepares AWOL Memo

- Responsible for the department general files.

- Responsible for the control and release of office supplies which include accountable and non-accountable forms.

- Monitors and maintains stock level of office and forms supplies.

- Prepares Property Supply Requisition of all approved supply requisition including office equipment.

- Coordinates with Purchasing on all orders made.

- Records issuance on Prime on a daily basis and maintains records issuance of every item. - Responsible for proper handling of Solaire's Uniform.

- Register applicants in Portable Timekeeper and biometrics for payroll purposes.

- Knowledgeable in Billing of Time in and out of employees.

- Perform functions that may assigned from time to time.

HR Coordinator

STD OVERSEAS MANPOWER SERVICES INC.

August 29, 2012-December 05, 2015

HR Coordinator

• Actively participate in the recruiting process, addressing employee matters and organizing work activities for a company.

• Responsible for preparing and coordinating any functions pertaining to employment.

• Sometimes I go on field to post tarpaulin, and flyerings to advertise our agency and also conducting SRA (Special Recruitment Activities to different Municipalities in Ilocos, Pangasinan and La Union this are our main recruitment process.

Marketing Assistant

SYM MOTORS

February 23, 2012-August 24, 2012

Sales

•Set new monthly sales record, surpassing all sales associates for any given month in company history. •Set-up advertising signs and displays to increase sales.

Customer Service

•Greeted customers and assisted them with their concerns.

•Answered customers’ telephone and in-person inquiries.

Record Keeping

•Conducted inventories.

•Entered data into computer for sales update.

•Kept layaway records current.

SKILLS

Computer Literate (Microsoft Excel, PowerPoint, MS Word)

Customer Service Skills (Accuracy, Customer Care. Positive Attitude, and Multi-task)

Flexibility/Adaptability/Managing Multiple Priorities

EDUCATIONAL BACKGROUND

Tertiary : Saint Louis College

Carlatan, San Fernando City, La Union

March 2011

Course : Bachelor of Science in Business Administration

Major in Human Resource Development Management

Secondary Education : Paringao, National High School

Paringao, Bauang, La Union, Philippines

April 2006

Elementary Education : Sevilla Community School

Sevilla, San Fernando City, La Union, Philippines

March 2002

HIGHEST EDUCATIONAL ATTAINMENT COLLEGE GRADUATE

CHARACTER REFERENCES

Aida O. Marzo, Administrative Aide, DPWH contact details : 094********

Larnie Rivera, Officer in Charge, STD Overseas Manpower Services Inc.

contact details: 091********

Arlene J. Ababon, HR and Admin Manager, Transwealth Fleet Management Corp.

contact details: 091********

PERSONAL REFERENCES

Victor Apilado Contact Details: 090********

Relationship : Uncle

I hereby certify that all information given is certified true and accurate to the best of my knowledge other information or document will be furnished upon request.

Execute the foregoing instrument consisting of two (3) pages.

LAILANI G. APILADO Applicant

Date Signed:

Contact this candidate