Customer Service Administrative Assistant
Resume:
Ivette Ramos
Newark, NJ ***04
Telf. 862-***-**** / ************.**@*****.***
PROFESSIONAL SUMMARY
Experience administrative assistant with the determination to be part of a
Professional, High motivated group of co-workers. Committed to utilize my
Administrative and customer service skill to fulfill and accomplish my
Responsabilities in the working field.
SKILL HIGHLIGHTS
* Excellent leadership and communication skills.
* Ability to multi task and prioritize.
* Puntual and dependable.
* 14 + years of customer service and administrative experience.
* Computer skill (MS office suited and some QuickBooks, Eatec / purchasing and
excel.
* Bilingual (Spanish, English)
PROFESSIONAL EXPERIENCE
May 2014 to August 2014. FFS CLERK AND SHIFT RELIEVE
FLYING FOOD GROUP. NEWARK NJ
Enhance the growth and development of flying food group FFS Business by providing
The best possible customer service. Responsibilities; customer service for FFS, serve
As the point person for the FFS team regarding all FFS services related issue, record
Daily issue on FFS, customer issue. Work with local food safety and quality manager
To ensure label compliance and HACCP requirements. Shift relieve: Work closely with
Production team to help ensure that key event's and or projects are executed properly
Etc...
July 2012 to May 2014. PREPARATION AND PACKING FOOD
FLYING FOOD GROUP, NEWARK NJ
June 1998 to October 2011. Medical office with Dr. Flores
Naguabo, PR.
Administrative assistant / Medical Assistant
Responsible for meeting and greeting the patients. Called Health plans insurance to
Verifi eligibility. Experience in medical coding. Also, performed basic administrative
Duties such as, answering the phone, filling, scanning, and keeping record of the
Patients file.
January 1997 to September 1997 BANCO POPULAR DE PUERTO RICO
Humacao, PR
Bank office clerk
Performed basic bank duties in well professional matter. Worked in multiple fields
inside the bank such as loans, finance, mortgage and ext. Also filled important
Document for the Bank that required lots of attention. Meeting and greeting
Customer was also on of my main criteria.
Resume pag. #2
October 1996 to June 1997 D'Light's
Humacao, PR
Manager Assistant / cashier
Responsible for supervising the personnel on the floor. Performed Management
Duties and inventory. Treat the customer in prompt and friendly matter while
Performing every aspect of my position as an assistant manager.
EDUCATION
MAY 1996 TURABO UNIVERSITY IN PR
BACHELOR DEGREE IN MANAGEMENT
MAY 1990 TEODORO AGUILAR MORA, HIGH SCHOOL
DIPLOMA COMPLETED
LICENSE FOR DRIVING AND LICENSE FOR CHHA
* Key words: responsible, self-motivated, independent, strong work ethic
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