Customer Service Officer
Resume:
RESUME
Name
: LOGESH A/L JAGANTHERAN
NRIC
Passport No
: A36531074
Date of Birth
: 6th October 1990
Age
Nationality
: Malaysian
Race
: Indian
Religion
: Hindu
Gender
: Male
Marital Status
: Single
Tel
: ******.****@*****.***.**
Permanent Address
: No. 19 Jalan Cendana 16, Taman Rinting, 81750 Masai, Johor
Look forward to become a professional chartered accountant and reach to a managerial hierarchy level within the next seven years, where I can be acknowledged of my competence and expertise establishment.
Willingness to travel/relocated
: Highly preferred
Possess own transport
: Yes
Expected Salary
: SGD$ 2,500 (Negotiable)
2010 - 2014
Universiti Sultan Zainal Abidin
(Previously known as Universiti Darul Iman)
Bachelor of Accounting (Hons)
CGPA: 3.25/4.00 MUET : Band 3
Second Upper Class
2008 - 2009
Sekolah Menengah Kebangsaan Dato Penggawa Timur
Sijil Tinggi Pelajaran Malaysia (STPM)
CGPA: 2.83/4.00
2003 - 2007
Sekolah Menengah Kebangsaan Taman Rinting (2)
Sijil Pelajaran Malaysia (SPM)
Additional Mathematics
4B
Additional Science
3B
Bahasa Melayu
5C
Pendidikan Moral
5C
English
1A
English (1119)
2A
Mathematics
2A
Science
1A
Accounting
1A
EXTRACURRICULAR ACTIVITIES
Universiti Sultan Zainal Abidin
•Dean List Honours Student in Semester 6 and 8
•Participant of Small Office Home Office (SOHO) Training Programme 2014 under collaboration of Europen–Practice Enterprise Network International and Malaysia Practice Enterprise Centre (MyPEC)
•Promotion and Publicity Committee Member for Accounting Students Conference 2012 (ASC 2012).
•Participant of ‘Tamil Drama Act Competition 2013’ organized by Institute of Higher Education Malaysia, Vanakkam Malaysia & Astro Vaanavil.
•Participant of Health Campaign 2.0 under Malaysia Red Crescent Society of Multimedia University
•Participant of dance competition of “Natya Shastra” organized by Universiti Malaysia Terengganu
National Level
•National Service trainee 2008 at Kem Pusat Bina Semangat YPJ, Mersing, Johor
•National Service Appreciation Certificate as for Character Building Module
Higher and Lower Secondary School
•Higher secondary school librarian
•Lower secondary school prefect
•President for Red Home Sport
•Best student in Science and Additional Science SPM 2007
•Best student award in Form 4 2006
•Best student in Science and Additional Science Form 4 2006
•Member of Student Representative Council
SKILLS
Technical skills
Strong technical proficiency in Microsoft Office 2010, Sage UBS 9.0, Smartbiz SQL, Eclipse and Firefly.
Language skills
Full professional proficiency in spoken and written English, Malay and Tamil.
Elementary proficiency in spoken and written French.
Communication and teamwork
Able to communicate effectively in a professional business manner and as a member of a team.
Strong written and verbal communication skills acquired through study and work.
Dance skills
Active in dance society since pre-school graduation up to recent University graduation.
Pannell Kerr Forster (Kuala Lumpur)
Duration
: 16 March 2015 – 4 December 2015
Salary
: RM 2,400
Job Position & Scope
: Audit Associate
•Carry out audit planning & fieldwork.
•Perform and manage statutory audit assignments & special audit engagements.
•Preparation of statutory financial statements in accordance with Malaysian Financial Reporting Standards and Private Entity Reporting Standards
•Ensure timely submission of reports & meeting tight deadlines
•Liaise with manager, tax agent, director, partner, company secretary and client for queries pertaining to company internal affairs and necessary financial adjustments
•Performed physical stock-take
•Performed accounting secondment job related with reconcilliation of cash sales summary and bank accounts for 4 outlets under Pastryville, a subsidiary of High 5 Bread Town (Kuala Lumpur)
•Performed special audit job related with the financial investigation between fictitious and non-fictitious sales and purchases for group of companies under Sit Seng & Sons Realty Berhad (Kuala Lumpur)
Citibank (Johor Bahru)
Duration
: 26 January 2016 – Present
Salary
: RM2,500
Job Position & Scope
: Customer Service Officer
•Answer calls from Singapore resided customers and attend to customer`s telephone enquiries over a full range of banking financial products and services
•Handle calls professionally and uncover customer`s need for cross sell opportunities
•Understand customer peculiarities
•Follow up promptly with customers to resolve issues
Raki Thomas & Ramanan Chartered Accountants (Johor Bahru)
Duration
: 8 July 2013 – 20 December 2013 (6 months)
Allowance
: RM600
Job Position & Scope
: Audit Intern
•Performed statutory audit assignments & assist on special audit engagements.
•Handled partial set of company accounts and report to senior auditors and manager
•Amend reports according to the required formats
•Perform vouching by way of sighting to selected samples of balance sheet and profit and loss items based on sampling calculator.
Reason
: I have relocated at Johor Bahru, mainly due to family circumstances. Apart from that, I am seeking for a challenging position better matched to my skills and long-term career goals, where I can have a platform to share my ideas and offer ways to contribute as an asset for the purpose of organizational efficiency.
Date Availability
: Immediate
Contact this candidate