Customer Service Manager

Fatima Ahmed

**** ******* ****** ***. ****, Irving, TX 75062 610-***-**** **********@*****.***

Professional Summary

Childcare provider equipped with real life experience as a loving mother of two children. Ability to positively interact with children and parents.

Education and Certificate

GED 2000 OLYMPIC HEIGHTS HIGH SCHOOL, BOCA RATON

ADULT AND PEDIATRIC CPR/FIRST AID/AED

Volunteer Work

A.M. Kulp Elementary School 2007-2010

Assisted teachers in developing age-appropriate activities for children

Supervised children during lunch hour and break time

Positively interacted with children to develop their level of confidence

Supervised the children in field trips, recess, and other activities Cub Scout 2009

Supervised the children on their trips

Help them with arts and crafts

Provide a ride for the children when going around the neighborhood Work History

ASSISTANT MANAGER LUKOIL 2008-2010 NABIDUR RAHMAN

Managed almost all aspects of store single-handedly.

Taking care of the customer service.

Ordering the merchandise.

Completing the paperwork on a daily basis.

Schedule creation and maintenance.

Trained in food handling and preparation.

CASHIER DOLLAR WORLD 2002-2008 MOSHARRAF HOSSAIN

Greeted customers promptly.

Received customer payments.

Totaled bills and calculated taxes.

Assisted on sales floors as needed to maintain service standards.

Organized the store and managed the customer service.

Monitored the employee activity and created good relationship with employees. Page 2

Built great relationship with the customers.

ACCOUNTANT MIAMI DISTRIBUTION 1999-2000

Composed effective accounting reports summarizing accounts payable data.

Coded and entered at least 10 invoices each day into the in-house accounting software.

Monitored payments due from clients and promptly contacted clients with past due payments.

Worked in an office environment.

Contact this candidate