Sales Manager
Resume:
Monique L. Pruitt
Meridian, MS 39305
***************@*****.***
Objective: A challenging position as a Retail Store Manager in a fast-paced environment that allows for growth while utilizing my past experience. Experience: Finish Line Meridian, MS
Store Manager July 2014 to present
Store Manager responsible for increasing sales, employee productivity, achieving KPIs (conversion, adt, multiple footwear, handheld usage %, apparel, accessories, etc), improving visual merchandising standards, and regular opening/closing procedures, as well as the following: y Managed retail store and supervised employees.
y Planned and prepared work schedules, assigning employees to specific tasks.
y Trained and managed 10-15 employees and achieved significant improvements in their productivity.
y Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.
y Ordered merchandise and prepared requisitions to replenish merchandise on hand.
y Answered customer complaints and inquiries.
y Interviewed, hired and trained employees.
y Completes both selling and non-selling reports per company directives.
y Conducts periodic physical inventory per company policy. y Manages receiving, processing and flow of merchandise to and from selling floor, while minizing damage or loss and ensuring adequate stock on hand.
y Provides ongoing coaching and guidance to employees to ensure quality performance/productivity.
The Pruitt Agency Meridian, MS 39301
Owner/Publicist February 2012
y Responded to requests for information from the media and designated another appropriate spokesperson and information source.
y Conferred with production and support personnel to produce and coordinate production of advertisements and promotions. y Arranged public appearances, lectures, contests, and exhibits for clients to increase product and service awareness and to promote goodwill.
Monique L. Pruitt Page 2
y Consulted with advertising agencies and staff to arrange promotional campaigns in all types of media for products, organizations, and individuals.
y Prepared and delivered speeches to further public relations objectives.
y Purchased advertising space and time as required, promoting client's product and agenda.
y Coached client representatives in effective communication with the public and with employees.
Man Alive Meridian, MS
Store Manager September 2010 to December 2011
In addition to daily operations (store opening/closing procedures, shipping/receiving merchandise, implanting of daily store KPIs), and store recieving first bonus in over one year, the following was also performed:
y Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
y Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. y Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and firing workers when appropriate. y Monitored sales activities to ensure that customers received satisfactory service and quality goods.
y Instructed staff on how to handle difficult and complicated sales. Victoria Secret Meridian, MS
Store Manager September 2005 to April 2010
Implemented several new store policies, which led to store's best shrink audit in 3 years, store/staff bonus, and store moving from C-Level to Platinum level in just 18 months, along with the following: y Recruited potential sales associates, ensuring there are qualified candidates to interview to satisfy job openings.
y Provided both positive and negative written feedback during employee evaluations.
y Managed merchandise through monitoring of stock reports, physical counts, etc.
y Performed markups/markdowns of merchandise in response to company policies.
y Ensured customer satisfaction within company policy by meeting and exceeding customer expectations to increase sales and brand loyalty. y Promoted effective selling skills to ensure meeting or exceeding sales goals and customer satisfaction.
y Followed company store opening and closing procedures. Monique L. Pruitt Page 3
Education: Jackson State University Jackson, MS
Marketing 2003
References: Available upon request
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