Service Technician Customer
Resume:
LENNOX LEWIS
** ****** ***** - *********, ** ****4
************@*****.***
SUMMARY OF QUALIFICATIONS
First and foremost, admirable customer service communication skills
Exceptional diagnostic and analytic skills, with an eye for details
Excellent knowledge of Windows 7, XP, and Microsoft Office ‘10 including Word, Access and Excel
Outstanding interaction with my team members and all levels of management
PROFESSIONAL EXPERIENCE
2016- Private Enforcement-Atlanta Ga
Current Security Enforcement
Responsible for providing security services for customers and club members.
Provide escort services to the customer.
Control the situation of fight or accident and personnel.
Listen and resolve customer’s complaints and problems.
Deploy and follow safety procedures.
2015- The Home Depot-- Atlanta, GA
2016 Tool Technician/Forklift Operator
Perform preventative maintenance on tools
Forecasting and maintaining ad adequate inventory of parts for repair
I process tool rental transactions (logging repairs and work order, generating contracts, taking deposits, turning contracts into invoices upon equipment return.)
Ensured organization and security of all materials in storage area.
Maintained forklift equipment to ensure proper functioning of the equipment.
Assisted in materials loading and unloading on platforms and lifting devices.
Completed forklift operator training annually, provided by company.
2014- American Lube Fast-- Ellenwood, GA
2015 Service Technician
Completed routine maintenance for imported and domestic vehicles
Maintain a clean safe environment while working at a fast past
Established great customer relations, providing additional services to the vehicles
2014- First Union Automotive Stockbridge, GA
2014 Service Technician
As a lead service technician, I was relied upon to prepare the sales lot for each day.
I embraced the responsibility of the maintenance of the vehicles, down to the most minute detail
Contrived a vehicle record board for our mechanic shop that streamlined our daily record keeping
2013- Kingco Promotions-- Norcross, GA
2014 Marketing Representative
I had the privilege of mentoring new team members through applied learning concepts in
all realms of marketing and management
Created my own unique, but dynamic, marketing approach that produced immediate and measurable results
My techniques were recognized and resulted in a promotion to leadership
2012- The Hallmark of Buckhead-- Atlanta, GA
2014 Hospitality Server
Worked with new team members to train and mentor on company policy and procedures
Cross trained to be prepared for all shifts in multiple dining venues
Served as a liaison between dining room and kitchen staff to insure order accuracy
Encompassed the mission and values of the organization, to ensure the highest quality of service
2009- Pro Color-- Jonesboro, GA
2013 Auto Body / Service Technician
Managed a staff of three technicians at our family-owned business
Ensured comprehensive diagnostics on imported and domestic vehicles were done to complete repairs
Used the most up-to-date and innovative techniques to deliver superior customized needs
EDUCATION
2010- Youth Challenge Academy
Accelerated Military Academy High School
Honored as the Top Recon Leader
Diploma August 2010
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