Customer Service Manager
Resume:
ANALYN M. MALAVEGA
**** ****** ****** ********, ******
***************@*****.***
OBJECTIVE:
To serve the company where I will be employed with the highest degree of responsibility, integrity, competence and impart creative ideas and perform the job assigned to me. Able and willing to learn new ideas and experience.
WORK EXPERIENCES:
HIVE BAR
Taipa, Macau, China
March 08, 2011 – January 27, 2012
Server/Cashier – all around
Provide good customer service, take orders and deliver
Handle all the cash transaction
Assist the bartender, clean glasses, utensils and bar equipment
Maintain the cleanliness of comfort room
Clean the bars, working area, and tables.
Cashiering
PROTEMS INC.
SM HYPERMARKET & KULTURA STORES INC.
1000 Bay Boulevard, J.W.Diokno, Bay City, Pasay City, Philippines
February 14, 2010 – December 15, 2010
Data Encoder
Coordinating with the store managers/buyers. (i. e. concerns on delivery of new product. Inventory and other concerns.)
Encoding purchase orders
Inventory
Filling
Assist phone calls
PHOTOLINE ENTERPRISES INCORPORATED
Robinson Place Manila
November 16, 2008 – November 27, 2009
Sales Clerk
Printing photos
Assist costumers
Cashiering
Photographer
TRAINING:
HOUSEHOLD SERVICES NCII
ON THE JOB TRAINING:
DTI (DEPARTMENT OF TRADE AND INDUSTRY)
Liwayway, Odiongan, Romblon
April 18- June 08, 2007
STRENGTH AND SPECIAL SKILLS:
MMS (Merchandise Monitoring System) – this system is used for encoding purchase orders, checking of available stocks, creating SKU’s, and controlling prices.
SAP (System Application and Product in Data Entry) – this system is used for encoding purchase orders, checking available stock and status of SKU’s.
Computer Literate
Hard working, and determined
Can easily adapt to changes and pressure.
EDUCATIONAL BACKGROUND:
College:
Romblon State College
Main Campus
Odiongan, Romblon
Bachelor of Science in Information and Technology
S.Y. 2007-2008
Secondary:
Agnipa National High School
Agnipa Romblon, Romblon
S.Y 2003 – 2004
Elementary:
Agpanabat Elementary School
Agpanabat Romblon, Romblon
S.Y 1999 – 2000
PERSONAL INFORMATION:
Date of Birth : May 28, 1987
Age : 29 years old
Permanent Address : Brgy. Palje, Romblon, Romblon, Philippines
Civil Status : Married
Height : 5’2”
Weight : 58 kls
Religion : Roman Catholic
Person to be contacted In case of emergency:
Name : Claudio Malavega
Relationship : Husband
Contact No : 099********
CHARACTER REFERENCES:
Ms. Esther Sugui
Merchandising Manager
SM Kultura
Contact #: 092********
Ms. Rhoda Castro
Buyer
SM Hyrpermarket – Non Food Department
Contact #: 092********
Ms. Lilebeth Billiones
Store Manager
Photoline Enterprises Incorporated
Contact No: 091******** / 5367919
I hereby certify that all the above information given here are true and correct to the best of my knowledge.
ANALYN D. MALAVEGA
Applicant
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