Customer Service. Accounting

Alaa abed Alroof Hassan Abu murad

Jordanian, Amman, Jordan, Mobile +962*********, *************@*****.***,

ACCOUNTANT

SUMMARY

To hold a responsible position in an organization where hard work, diligence, excellence, and merit are held in high esteem and where equal opportunity exist for development and advancement.

QUALIFICATIONS

• Problem Solving - Assessed existing fiscal procedures, identified and implemented improvements to strengthen the financial health of the business

• Independent Operations - Served as sole financial professional for several small businesses. Maintained financial schedules and ensured quality reports and analyses.

• Computer Expertise - QuickBooks, ADP Payroll, MS Word, Excel, and Access.

• Accounts Audit, Advanced Accounting, Meeting Deadlines.

• Interpersonal Skills includes communication skills within the firm.

• Very well in working as a team.

EXPERIENCE

Ward Al-khal Resturant, Amman 2013 to 2016

Cashier

• Ensured and maintained ethical accounting practices.

• Supervised and coordinated activities of workers engaged in customer service activities

• Planned, prepared, and devised work schedules, according to budgets and workloads.

• Observed and evaluated workers' performance.

• Interpreted and communicated work procedures and company policies to staff.

• Resolved complaints and answered questions of customers regarding services and procedures.

• Made recommendations to management concerning staff and improvement of procedures.

• Helped workers in resolving problems and completing work.

• Provided training to develop and enhance quality customer relations.

Carfour, Amman 2011 to 2012

Cashier and Customer Service

Resolved complaints and answered questions of customers regarding services and procedures.

EDUCATION

Al-Yarmouk University, Jordan 2015

Bachelor’s Degree, Accounting

LANGUAGES

Arabic

Native

English

Professional working proficiency

SKILLS

Personal Skills: Friendly and approachable

Organized and hard working

Good timekeeper

Take pride in my work

REFERENCES

Available upon request

Contact this candidate