Customer Care Assistant

RESUME OF FRANS PONTY MOTAUNG

**** ******** ****** ********* **

Olievenhoutbosch

CELL : 061-***-****

EMAIL : **.*******@*****.***

Career:

Stock controller and dispatch clerk for Active Factory (bathroom furniture manufacturing)

Achievements:

I started working for Active Factory in 2005 – August as a sander, sanding raw wood.

Three months later I was promoted to another department, (final spray department) as an assistant.

In January 2006 management called all the staff members and told us that there’s a post for a stock controller, and they are looking for a suitable person for the post. I then raise my hand and I was called to the office. I started training for the post for six months and I responded well from training. I become a stock controller, and since then I never look back I continue to work hard and to learn new things.

Three years later (2009) I was promoted again to a dispatch clerk possession.

Values:

• Self relied

• Respect

• Trustworthy

• Self confident

• Able to work with other people

Duties:

• Prepare daily orders

• Daily stock capturing

• Stock packing

• Daily stock count

• Issue materials

• Receiving and inspection of materials

• Receiving purchase orders via fax, email and telephone

• Dispatch daily orders

• Invoicing and credit note using Quick books programme

• End of the month stock taking and place monthly orders

• Arrange courier company for daily collections

• Customer care

• Telephone skills good communication skills

• Computer literate ( Microsoft Word, Excel and Outlook )

Educational Background:

Dropped out while in grade 11 / Standard 9

Employment History:

Company Name : The Active Factory

Type of Industry : Bathroom Furniture Manufacturing

Possession Held : Stock Controller / Dispatch Clerk

Duration of Employment : 2005 - 2010 and from 2013 – Currently

Reference:

Contact Person : Luke Baker

Possession Held : Factory Director

Contact Number : 012-***-**** / 083-***-****

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