Quality Assurance Engineer

Berry North

*** * **** ***, ******** Springs, Utah 84045 – *********@*****.*** – 801-***-****

OVERVIEW

IT professional with over 18 years experience. Researched, developed, and implemented company-wide quality plans and processes. Developed and implemented automative test scripts. Developed and implemented project requirements and testing plans. Screened and interviewed applicants for software testing and automation capabilities. Skilled in strategic planning, prob l em solving, and written and oral communications.

EXPERIENCE

Feb 2014 - Present O.C. Tanner Salt Lake City, UT

Team Lead, Software Engineer in Test

■ Created automation for the year book website and mobile app using Ruby/Rails, Capybara Gem, RSpec and Selenium.

■ Implemented a CI/CD environment using Circle CI and Bamboo.

■ Created automation for yearbook mobile using appium.

■ Setup Saucelabs to run automation scripts against multiple browsers and mobile platforms.

■ Created load test for the yearbook project using JMeter and Blazemeter..

■ Created automation for Windows, Mac, iOS and Android platforms.

■ Helped create an SCRUM/Agile environment for the yearbook team. Oct 2011- June 2014 EchoStar Technologies American Fork, UT Senior Software Engineer

■ Set up a test environment for the RSDVR product.

■ Used Selenium, webdriver, sikuli and Eclipse to create an automation test suit.

■ Used Robotium to create automated android test.

■ Manually tested devices on Windows, Mac, IOS, Android and Linux (Ubuntu) platforms.

■ Created automation for Windows, Mac, Linux and Android platforms.

■ Helped create automation lab used to test various hardware/software configurations.

■ Helped create an Agile environment for several product teams.

■ Made minor bug fixes for the UI mostly programing in less/javascript. Oct 2010- Oct 2011 Attensity Salt Lake City, UT

Senior Quality Assurance Engineer

■ Helped create an Agile environment for several product teams.

■ Built Python scripts that access an API to test a C++ Rest running on Linux.

■ Built Automation for QT applications using SQUISH.

■ Manually tested applications running on both Linux and Windows. Mar 2007- Oct 2010 XanGo L.L.C. Lehi, UT

Quality Assurance Engineer III

■ Managed all automation projects.

■ Managed the QA roll for several successful releases of multiple projects at the same time.

■ Managed and implement quality processes, procedures and standards.

■ Managed and devoleped project testing plans and processes.

■ Help created a Agile environment for several product teams.

■ Created and implemented proprietary automation techniques to improve process times.

■ Mentor to Quality Assuance team for process improvement and automation techniques.

■ Manage the Configuration Management Process and helped implement automation to expidite the build processes.

■ Manage all load testing and create load test using Microsoft Visual Studio Team Test.

■ Created web service testing suites using C# to allow full code coverage testing for API(WFC) products.

Feb 2004–Mar 2007 Dentrix Dental Systems American Fork, UT Automation Engineer

■ Managed the QC process for the Entrprise Dental Suite.

■ Helped develop and implement automation and quality processes.

■ Implemented Quick Test Pro by training team members allowing them to quickly and accurately test the Dentrix Dental Suites.

■ Responisble for the maintaince and upgrade of all automation test machines, allowing the QA team to test with the most up to date software.

■ Assist in test planning, development of test cases and defining software testing requirements.

■ Screened and interviewed applicants for Automation and QA capabilities and knowledge. Jan 2002- Feb 2004 Navitaire Salt Lake City, UT

QA Engineer/Software Engineer

■ Accountable for testing the Open Skies Product Suite.

■ Helped develop and implement automation, quality processes, bug tracking tools and standards.

■ Implemented Test Director and Quick Test Pro, allowing the QA team to quickly and accurately test the Open Skies products.

■ Responsible for setting up test labs and environments, allowing the QA team to test across multiple platforms and browsers.

■ Screened and interviewed applicants for software testing capabilities.

■ Developed and setup reporting for a proprietary load testing utility. Used load testing and other utilities to report memory leaks and efficiency problems.

■ Developed the process for reporting and tracking bugs. Set the guidelines for bug reporting through the Remedy Action Request System.

■ Reviewed customer bug reports, determining if the issue was a bug or preference setting, reported appropriate information to development.

■ Suggested enhancement request that improved the usability for the Open Skies Product.

■ Created design documents. Researched enhancements, determining the time and resources needed for the project.

Mar 2001- Nov 2001 Sandlot Corp. Provo, UT

Quality Assurance Engineer

■ Accountable for testing the “EclipseNet” software which required back end SQL and Oracl e knowledge, XML Knowledge, Web testing and knowledge of QA procedures.

■ Implemented standards for creating test plans and cases.

■ Responsible for patch builds and version builds, which required knowledge of Visual Studio.

■ Lead for creation and implementation for automation.

■ Rolled out the automation tool, including training other employees.

■ Documented the automation tool to allow for improvement and future use.

■ Researched and refined a way to test Windows and Internet applications using VB, C++ and VBS.

Jul 1998- Mar 2001 Equifax/R.L. Polk & Company Orem, UT Quality Assurance Analyst II

■ Accountable for product Quality Assurance activities.

■ Helped develop and implement quality processes, procedures and standards.

■ Managed Alpha and Beta testing for various projects on multiple platforms.

■ Worked with Beta testers, providing timely solutions to questions and problems.

■ Provided a process for Beta testers to report problems and resolve them.

■ Developed project testing plans and processes, implemented these test plans and processes.

■ Created and implemented proprietary automation techniques to improve process times. EDUCATION

2001 Provo College Provo, UT

■ A.S., Computer Programming Technology.

■ Graduated with Honors.

Present Grand Canyon University Phenoix, AZ

■ Working toward B.S., Business Administration with an Emphasis in Management of Information Systems, through online courses.

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