Human Resources Management

RYAN LUTCHMAN

*** ****** ******, ***** ****, Oakville ONT, L6H 2B4 Tel: 647-***-**** Cell: 647-***-****

OBJECTIVE

Collaboratively work on complex business challenges in a dynamic and passionate environment to help organizations realize sustainable competitive advantage

ATTRIBUTES

A progressive, articulate, result oriented and experienced Senior Human Resources Business Leader with years of experience in various global organizations such as SAP America, Deloitte, Kimberly-Clark Corporation, Digicel, Scotts Miracle-Gro Company, RBC Financial Group, Cap Gemini, and Accenture. He is able to design and implement innovative, stakeholder driven human resources and organizational development interventions with the ability to exceed the demands in a fast paced entrepreneurial and dynamic global environment. Change management experience in merger & acquisition, performance downturn and rapid growth scenarios. Excellent listening, project management, communication, contracting and group facilitation skills necessary to interact with individuals and groups at all levels to improve individual and organizational effectiveness.

SPECIALITIES

Strategic Planning, Merger & Acquisition Integration, Succession Planning/Talent Management/People Development, Change Management, Organizational Design, Project Management

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Independent Consultant May’13 - present

RICL & Associates Limited, Oakville, Canada

Lead Engagement and Business Development activity to Small & Medium Enterprises (SME) providing clients with HR Solutions and support.

HR Strategies Inc. - presently

Client: Kroger Company (US) - presently

Module: Recruitment – SuccessFactors – scrubbing of data

Client: Humber College (CANADA) - presently

RFP preparation – assessing timing of configuration and customization of SuccessFactors to their environment

SAP America Inc. - presently

Title: Customer Support Manager, Preferred Care

Trained on SuccessFactors HCM (EC, Performance & Goals, Succession Planning, Recruiting, Comp & Variable Pay)

Support SAP US clients with their implementation, quarterly roll-outs, incidents, sales and training

Client: NRP Search (9 months)

Title: Senior Recruitment Consultant

Business development, Account Management and recruiting for all level and all positions in CPG Manufacturing and Financial Services

Client: Deloitte Consulting (9 months)

Title: Senior Consultant – HR Technology Consulting

Prepared proposal and presented for HRT consulting practice for Financial Service, Manufacturing and Pharma.

Supported Scotiabank on change impacts, Economical Insurance team effectiveness and change (Agile project), and HR tech adoption

Client: Digicel Group (9 months)

Title: HR Director

Policy and Process Development, Recruiting, Call Centre Optimization, Organizational Design, ER/IR matters, Culture Change and Transformation, RFP/RFI creation and selection of SuccessFactors PM&GM, R&R design and implementation, Organizational Development includes the launch of an Online University and Harvard Management Mentor modules.

Kimberly-Clark Corporation, Atlanta, Georgia Apr’08 – Apr’13

Director, Human Resources

Part of a strategic team that led and managed the start-up and closure of the manufacturing operations of Kimberly-Clark

Management Board member executing a shared responsibility to design, implement and achieve the company strategic plan and tactical objectives reporting to the Regional Director, Human Resources and dotted line into the Country CEO. Business Partner to distribution centers in Barbados, Guyana, Suriname, and Trinidad.

Senior-most leader for the HR function accountable for the design, implementation and achievement of the People Philosophy, the Tactical Objectives and the Performance Metrics

Worked with warehouse and factory employees to enhance employee relations and communication. Worked with Shared Services Teams in Costa Rica and India on multiple projects

Lead and develop a team of two HR Business Partners and HR Specialist.

Projects Implemented Exactus Payroll solutions and Time & Attendance system (linked); successfully implemented Workday (part of a regional project team); change manager for SAP Implementation; SuccessFactors implementation and roll out of updates quarterly and annually, responsible for the implementation of PeopleTree to lead our talent development and management of our HIPOs, developed IDP’s, Succession Plans/Succession meetings, Benefits and Pension Plan Administration, Development of Leaders, and High Potentials; lead two Lean Projects to include one KAIZEN and one SPS, Developed and Implemented The KC Learning Academy & The KC Leadership Academy partnered with two training institution, Manage the Public/Media Relations and Corporate & Social Responsibility Programs.

Scotts Miracle-Gro Company (Marysville, Ohio/ Mississauga, Canada) Feb’06 – Mar’08

Regional Human Resources Manager

Manage the HR function for the Canadian Operation and interface to corporate, union and non-union plant associates both in Canada and the US. Responsibilities include staffing, associate relations, policy development and interpretation and legal compliance with Canadian and US employment laws. Managed outsourced payroll, implementation of a DSPP plan, recruitment, pay equity legislation, harassment, performance management, career counseling, discipline, and interpersonal conflict resolutions. Provide counsel and direction to members of Scott’s management and to associates on all human resources issues. Oversees the communication and administration of the merit budgeting and planning process for all Canadian associates. Reviews and approves exceptions to policy.

Lead the design, development and implementation of Scotts Canada’s first ever In-House Field Sales Team on time and within budget; Lead the Job Evaluation Committee and Pay Equity analysis. Lead talent acquisition efforts for Canada and US operations including and manage the implementation of a DSPP (Discounted Stock Purchase Plan)

The Canadian Depository for Securities (CDS Ltd.), Toronto, Canada Jul’04 – Feb’06

Human Resources Manager

Provide leadership, consultation, and skill transfer to Management in the areas of employee relations, performance management, salary and performance review, recruitment strategies, coaching and development, and policy/legislation awareness and development to 400 employees. Manage recruitment; orientation, employee relations, performance management and training processes within established budgets to ensure the appropriate level and quality of resources are in place.

Manage and evaluates an HR Generalist team member, providing coaching and development in all functional service areas.

Support our 360-performance management processes including providing consultative services to employees and managers regarding H.R. policy and work or performance issues. Implemented a new selection, development and 360 assessment tool (ASSESS) in June 2005, Report KPI’s/Scorecard report on functional areas of HR, Implemented a Preferred Vendor listing (under Contract, Temporary/Help and Permanent), Successfully implemented Business Continuity Planning (BCP) – restructuring for Montreal and Vancouver

RBC Financial Group, Toronto/Mississauga, Canada Mar’02–Jul‘04

HR Consultant, Recruitment and Talent Projects

Built a US/Canada process for Employee/Executive Referrals and worked on Retention Programs, to capture, screen, support and profile both internal & external candidates. Collaborated with stakeholder which includes: Recruitment Services, HR advisors, Executives and Senior Managers to profile individuals across multiple platforms, identifying opportunities, implementing processes for forecasting, tracking and reporting of successful hires via these sourcing channels

Successfully & strategically partnered with Career Transition firms, firms and/or agencies to attract and recruit resources for opportunities

Cap Gemini Canada Inc., Toronto, Canada Jan’01-Mar’02

Senior Recruiter/Sourcing Specialist

Led recruitment initiatives of senior professionals, technical, and support staff for ERP (Oracle, SAP, Peoplesoft), health, C&HT, outsourcing, e-Commerce (Darestep), supply chain, (E-procurement/Ariba), CT (Vitria, NT, Microsoft (.net development), EAI) and others. Part of a team that lead the implementation of Taleo developed the flow and process

Developed effective sourcing strategies which include internet mining, outreach programs, online recruiting, open houses and networking which resulted in 81% of hires from referrals and networking, 14% directly sourced and 5% via websites and job postings.

Managed successful Recruitment Outsourcing initiatives within 6 weeks at New Horizons System Solution (Joint Venture with Ontario Power Generation and CG). Part of a team responsible for HR Policy & Procedure development that implemented a new Organisational Design and Structure, Recruitment Policies and established significant relationships with the unions

Independent Contractor Opportunities, Toronto, Canada Aug’94 - Dec’00 HR Generalist: Accenture, www.borderfree.com (start-up), and Bell Conferia, Atlantic LNG and Angostura Group of Companies

EDUCATION

University of The West Indies, School of Applied Studies Jan’92 – May’96

Bachelor of Arts (Honours) degree in Management & I/Organizational Psychology

Associate of Science degree in Management Studies

PROFESSIONAL DEVELOPMENT

Understanding Business Chemistry - Using Science to Improve the Art of Relationships – Deloitte Canada

Human Capital 360 – Insights (Toronto, Canada)

Certificate in Human Resources, Trade Unions & the Law – Arthur Lok Jack – Graduate School of Business

Certified Train the Trainer – ASTD (American Society for Training & Development)

Lean Training – Kaizen/ Kimberly-Clark

Workday and SuccessFactors Implementation Training – Kimberly-Clark

Leadership Development – The Four Corners of Empathetic Assertiveness – Collaborative Growth – Kimberly-Clark

PeopleTree Certification (360, coaching and development for succession) – Kimberly-Clark/PeopleTree

Assess 360 – (certified coach for development and succession) – CDS Ltd. now TSX (Toronto Stock Exchange)

Basic Spanish – Sital College of Languages

ADDITIONAL INFORMATION

Interests:

Peel Mentoring Partnership – Toronto Region Employment Council – Since January 2006

New Growing Leaders Foundation – Volunteer my time to enhance and motivate the youth

Member of the Human Resources Professional Association (HRPA) from 1998 to present

Hobbies include golf, basketball, soccer, cricket, tennis, travelling, swimming & fishing

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