Medical Management

NISHA R. ACHARY

Email Id: *****.******@*****.***

6C, 510 Sai Saveli CHS +918*********

New Mahada, Opp. Jankalyan nagar, Malad(west).

Personal profile:

Achievement-driven and results-oriented graduate strongly interested in the healthcare field.

Promotes positive, lively and mature environment

Good communication and interpersonal skills

Self motivated problem–solver and always open to new ideas.

Committed team player and flexible approach to work

Creative, Innovative, Motivational,

Fluent in English, Hindi, and can also speak Malayalam and Marathi

Educational Qualifications:

Master of Science Health Operations 2010-2012

Cranfield University, UK, in collaboration with Institute of Clinical Research, Mumbai

Modules 2nd Yr: Research Design & Methodology, Statistical Analysis & Interpretation, Business Principles, Enterprise Systems, Enterprise Modeling, Business Management & Health Economics, Organizational Transformational & Change, Organizational Operations, Core Principles Integration.

Modules 1st Yr: Principles Of Management, Healthcare Marketing & Patient Relations Management, Economics & Corporate Governance, Management Accounting & Finance, Healthcare Insurance & Medical Ethics, Operations Research- Biostatics & Research Methodology, Legal Aspects Of Healthcare, Organizational Behavior &Communication, Hospital Management Information System, Human Resource Management

Bachelor of Science Information Technology 2006-2009

St. Gonsalo Garcia College, Vasai -First Class

Higher secondary certificate 2004-2005

Utkarsh Vidyalaya Jr. College, Virar. -First Class

Secondary school certificate 1992-2002

Mary Immaculate Girls’ High School, Kalina -First Class

Work Experience:

Admin cum Human Resource Executive 14 may 2014 – 23 MaY 2016

Zenith Hospital, malad west.

Responsible for pre and post employment procedures.

Responsible for recruitment by conducting interviews, staffing, registering.

Issuing IDs, badges, uniforms, aprons to new employees.

Responsible for enrollment of new employees, keeping a tab on attendance and payroll as well as supervise accounting.

Sanctioning leaves to employees, issuing certificates, circulars and memos.

Updating the attendance muster.

Preparing rotas/rosters for employees and arranging staff.

Resolving employee related queries and taking disciplinary actions.

Monitoring performance of employees- clinical as well as non-clinical staff.

Role as a general admin

Responsible for managing and ensuring coordination within support services to deliver on quality standards in operations.

Ensuring efficient delivery of services to patients by initiating and promoting best practices.

Improved workflow processes, obtained patient feedback, attended patient complaints and resolved the same, streamlined the system.

Responsible for collection of OT swab samples and coordination with the report and certificate generation.

Keeping tab on the instruments to be autoclaved in each department before expiry date.

Submission of infectious disease reports to BMC on weekly and monthly basis.

Signing the indent book, keeping a tab on the stock and ensuring regular updation of the entries into the system by the concerned staff.

Assisted the medical admin in OT scheduling.

Management Trainee (Internship) 15th April 2011 - 15th June 2011

Umrao Hospitals, Mira road.

Conduct survey, analyze questionnaire and prepare statistical data,

Coordinate medical camps, assist patients in registration process as well as guide them throughout the process,

Medical tourism project-Approaching the health consulates of foreign embassies, designing and implementing wi-fi enabled services to patients, structuring a check list of services to be offered to patients of semi deluxe, deluxe, and suite respectively, preparing budget of all items required for individual rooms, budgeting and preparing welcome kit for patients.

Bankruptcy Specialist 27th March 2010 -15th November 2010

TATA Consultancy Services, Goregoan east

Handling data, Assessing and evaluating documents required to file bankruptcy, making

outbound calls to arrange documents necessary for the process.

Healthcare Conferences attended:

Nurturing Geniuses: HR, the Change Leader July, 2012

Bombay Stock Exchange Ltd, Dalal street, Mumbai

Hospital Infrastructure India. Dec, 2011

Bombay Exhibition Centre, Goregaon, Mumbai

Symposium on Medical Errors and patient safety April, 2011

Indian medical association hall, Juhu, Mumbai.

International Conference on Healthcare Infrastructure & Medical Technology Feb, 2011

All India Institute of Medical sciences, New Delhi

National Conference on governance in Healthcare: current challenges and Future perspectives IIHMR, Jaipur. Nov, 2010

A workshop on Medical Tourism Sept, 2010

Institute of Clinical Research, India. Andheri, Mumbai.

Project work:

A Study on Lean Principles and management and its applied benefits to the healthcare industry.

Developed a software for pumps in Visual Basic 6.0

Skills, interests and activities

Knowledge Ms Office- Word, Excel, Powerpoint, Internet Surfing

Interested in cooking, singing, art work, listening to music, driving, reading and writing.

Interested in practicing yoga and meditation.

Participated in college annual youth festival as an opening singer.

Hosted entertainment programs in housing society during festivals like Ganesh chaturthi and Navratri.

Hosted programs during family gatherings.

Contact this candidate