Customer Service Manager

Sheryleen Williams

Vallejo, CA - Email me on Indeed: indeed.com/me/Sheryleen_Williams

Customer service,stocking,pack merchandise,open and close store,cashier,reset store,received merchandise WORK EXPERIENCE

Assistant Manager

98 Cent Clearance Store - Vallejo, CA - February 1992 to Present Demonstrated the ability to communicate professionally and effectively both orally and in writing.

Supervised cashiers, stockers, and floor supervisors. Ensured excellent customer service, stocked new merchandise, opened and closed store in the

absence of the store manager, Performed store resets, and repacks. Processed daily bank deposits, and change orders, received store deliveries, assisted in inventory preparations.

Lead Operator

Jelly Belly Candy Factory - Fairfield, CA - November 2009 to February 2010 Packaging and shipping of candy to stores, receiving from other manufactures, verify quantity and quality of products received, assisted in warehouse inventory and cycle count.

Assistant Manager

Dollar Tree Stores Vallejo, Ca - Vallejo, CA - February 2000 to December 2008 Supervised cashiers, stockers, and floor supervisors. Ensured excellent customer service, stocked new merchandise, opened and closed store in the

absence of the store manager, Performed store resets, and repacks. Processed daily bank deposits, and change orders, received store deliveries assisted with inventory preparations.

EDUCATION

Washington High New Orleans - New Orleans, LA

January 1972 to January 1975

SKILLS

Skilled in areas of inventory control, cashier management and staff supervision. Excellent problem solver with strong sales analysis and reporting skills.

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