Customer Service Data Entry

LISSETT QUINONES

*** ************ ****. *** **** CHEYENNE WY, 82007

508-***-**** *********@*****.***

OBJECTIVE

To obtain a responsible position with an established company where my strong organizational skills, abilities, and work experience will be of value and contribute to the success of the organization.

SUMMARY OF QUALIFICATIONS

Customer service experience

Computer literacy

Excellent attendance record

Knowledge of clerical details, records and file management

Proficient in Word, Excel, Outlook, PowerPoint, QuickBooks

WORK EXPERIENCE

April 2015 – May 2015 F.E. Warren Youth Center Cheyenne, Wyoming

Child Care Worker

Assisted in taking care of children from the ages 5-12. Made lesson plans, played with the children, helped with projects and homework.

February 2014 – May 2014 Claire’s Foxboro, Massachusetts

Assistant Manager

Managed and organized the store to make sure it met the companies’ guidelines.

December 2012 – March 2013 Satellite Logistics Miami, FL

Dispatcher

Dispatched and received trucks to and from warehouses, data entry, customer service and filing of paperwork.

April 2010 to 2012 Sun Surveys Miami, FL

Telephone Interviewer/Auditor

Interviewed people for their opinion on political issues and figures, meeting monthly quotas and monitoring daily calls.

Dec 2008- April 2010 Van Orsdel Funeral Home Downtown Miami, FL

Secretary

Duties include death certificate preparation, file maintenance, data entry, power point creations, customer service, answering telephones, contacting the local newspaper for obituary information and contacting medical providers to order certificate of death.

March 2005- Sept 2008 Hayhurst Mortgage.inc Miami, FL

Secretary

Prepared client disclosures, answered 17 phone lines, organized events, handled information requests, distributed correspondence, read and analyzed memos, submissions, and reports in order to determine their significance and plan their distribution. Greeted visitors and determined whether they should be given access to a specific individual.

EDUCATION

2005 – 2008 Miami Dade College

Miami, FL

Certificate in Radiology

2003 Miami Coral Park Senior High School

Miami, FL

High School Diploma

LANGUAGES

Fluent English and Fluent Spanish

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