Customer Service Human Resource

Portia White

*** **** ***** ******, *********, FL 33836 Phone: 863-***-****, Email: ********@*****.***

Goal: To obtain an entry level position in your company where I can effectively utilize my communication, leadership, and organizational skills.

Profile: *Possess solid computer skills.

*Excellent knowledge using Windows system; Microsoft Excel, Word Perfect, Microsoft Word, PowerPoint.

*Type 45 WPM.

*Ability to train, and motivate customer service employees.

* “Total Quality Customer Service Professional, and Team Player.”

Employment:

Heart of Florida Hospital, Davenport, FL March 08-Present

Health Unit Coordinator/Patient Care Tech

Provide knowledge in keeping facility organized and coordinate communication between patients and medical staff.

Greet and check in patients, schedule appointments, as well as schedule procedures.

Compile patients’ charts, transcribe physicians’ orders.

Home Town Homecare, Winter Haven, FL Oct. 12-Present

Home Health Aide

Provide assistance to disabled, chronically ill, or cognitively impaired patients.

Provide assistance such as, bathing, dressing, preparing meals, and administering medications.

Provide assistance with light housekeeping.

Adolescent Residential Campus, Intercession City, FL June 05-Nov. 06

Behavioral Specialist

Monitor patients’ participation in activities.

Assist clients’ to proceed through the responsibilities and commitments of the assigned program.

Transport clients to offsite activities.

Publix Supermarket, Haines City, FL Sept. 05-Aug. 07

Customer Service Specialist

Greet and assist customers.

Weigh, scan, and package groceries.

Handle cash and operate terminal.

GC Services Lakeland, FL Dec. 04-Sept. 05

Account Representative

Assist customers with their accounts.

Correct telephone service orders for potential MCI customers.

U.S. Army Fort Bragg, NC Sept. 02-Dec. 04

Transportation/Human Resource Specialist

Worked in the Human Resource office preparing papers being sent to the finance office as well assist with payroll and direct deposits.

Prepared and maintained records of troops receiving different awards.

Transported soldiers to numerous destinations and maintained the upkeep of trucks up to 5 tons.

Education: Haines City High School 1999-2002 Diploma

Military Services:

Army Basic Training Fort Leonardwood, MI Sept. 02-Nov. 02

Courses in leadership, disciplines and survival.

Advanced Intermediate Training Ft. Leonardwood, MI Nov. 02-Jan. 03

Attained the capability to drive up to a 5 ton truck.

Instructed to dispatch and to accurately write out missions.

Contact this candidate