Insurance Legal Secretary

Lynette McCay

***** **** *** * #**, Lynnwood, WA 98037-7408

Cell: 206-***-**** - *****.********@*****.***

Summary

Twenty plus years in the worker's compensation/commercial liability & property insurance industry including premium auditing, underwriting, marketing, Worked for 3 major National and worldwide insurance companies. Currently licensed property and casualty agent working as support team member. Detailed oriented, flexible, able to work in fast pace environment, team player.

Highlights

Part Time Support staff/licensed agent

(2007 to Current)

All City Ins.-Allstate - Seattle, WA

Answer telephones, greet customers, take payments, call/follow up with clients regarding their insurance, all hard copy filing for two offices and then scanned all policies for two locations for my employer to become paperless, update systems, scan/fax/copy documents required to be sent to Regional per legal requirements, endorse client files as requested. Insurance Premium Auditor

(1980 to 1994 -various companies)

I was responsible for making my own appointments, being sure audits were completed in timely manner, was part of a team for national accounts, responsible for expense and travel account. My knowledge was of national rules and rates for worker's compensation as well as California, general booking and services and tax forms. I worked with a computer and their company's software program.

Legal Secretary

(1988 to 1990)

Dept. of Justice - Yakima, WA

Legal secretary to one of 3 Assistant US Attorneys. Greeted public, answered telephones, maintained files, maintained law library, typed legal forms from dictation, did filings with Federal Court, worked with other government agencies (FBI, DEA, INS, USMS) as required. Passed full FBI background. My pay raises were above "normal" due to my proficiency and work ethic.

CSR

(1987 to 1988)

Argus Insurance - Yakima, WA

Assistant to agent for commercial property and casualty policies. Handled all non-sales calls from clients, finding companies for placing coverage, endorsement changes, renewal processing. Worked with their software system. Audit Biller, Underwriter

(1971 to 1979)

Industrial Indemnity/Crum Forster - Sacramento/LA/SF I started as audit biller which meant coding of reports clients mailed in and auditors turned in. Coding was for the mainframe computer to generate a billing for the client. This included batching each day. I then was promoted to underwriting when I moved to Los Angeles (and then to San Francisco). I worked in the worker's compensation department for both auditing and underwriting.

Education

High School Diploma : 1969

A.C. Davis - Yakima, WA, USA

Honor Society Jr & Sr year. Scholarship used for Business College. Active Property and Casualty Insurance License

with the WA Department of Insurance

Excellent communication skills

Complex problem solver

Finance background

Commercial insurance

Organized & Self-motivated