Customer Service Supervisor

Cynthia Moffett

Vicksburg, MS *****

************@*****.*** - 601-***-****

My immediate objective is settle into a career that will allow my growth on the job; as well as towards a brighter and more stable future.

Authorized to work in the US for any employer

WORK EXPERIENCE

Clerical Assistant

Armstrong Hardwood Flooring (Vicksburg) - Vicksburg, MS - August 2015 to Present My responsibilities include grading finished product for defects; properly packing product, and reworking product as needed. As well as other duties as needed. Supervisor

Always Home Patient Care - June 2014 to August 2015 My responsibilities include but are not limited to, screening employees to services our clients, and marketing for new clients. I am also responsible for scheduling and payroll. Shift Supervisor

Rite Aid (Vicksburg) - April 2012 to June 2014

I was responsible for opening and closing the store, assure all assigned tasks were completed, shifts were covered, deposits, and assuring registers were not short. Lead Housekeeper

Courtyard of Marriott - July 2008 to March 2009

Oklahoma City)

• My duties were to assign rooms, inspect rooms at the end of the shift, and assure laundry was complete and ready for the next shift.

Custodian

South Park Elementary School - August 2007 to June 2008 Duties included keeping facilities and grounds clean, disposal of trash and waste into proper containers. Assisted with setup of a variety of functions and assemblies as well as assisting others as needed or requested. Admissions Registrar

South Park Elementary School - May 2006 to November 2006 Duties included but not limited to: anticipating customer needs, suggesting alternatives and problem solving, and being able to satisfy those needs with in a minimum amount of supervision. Provided customer service, performed multiple tasks at the same time, including answering telephones, registering patients for test and surgery as well as performing other duties as need or requested. Circulation Assistant

- February 2002 to May 2006

Vicksburg Public Library (Vicksburg)

Duties included but not limited to the checking books in/out, performing multiple tasks including answering and transferring telephone calls, training new hires, collating, sorting and organizing booklets, pamphlets and other materials as well as assisting employees in other departments. I also occasionally shelved books as need. Maintained several filing systems, collected fines and mailed overdue notices. Department Manager

K-Mart (Vicksburg) - April 1998 to May 2002

Duties included ensuring my department had adequate supplies and inventory, operated point of sale terminal, followed instructions of supervisor, as well as assisted other employees as needed. Performed all other duties as needed or required, including maintain inventory of shipping supplies, providing customer service, including suggesting alternate products and problem solving. I was able to satisfy those needs with minimum supervision. Cashier, Customer Service Rep, Snack Bar Attendant Way, Wal-Mart - September 1996 to May 1998

Duties included but not limited to operating point of sale terminal, providing customer service, including handling customer issues and complaints and refunds; as well as training new cashiers and snack bar associates. Also assisted in layaway as needed (mostly during the holiday season) or when requested, and any department that needed assistance. Solved many employee problems. Baker

Culkin Elementary Cafeteria - September 1993 to June 1997 Duties included preparing breakfast and lunch and completing end of the day report/inventory. Prepped food for next day's menu, sanitized equipment and area for the next day. Performed other duties as needed. Student Aide Supervisor

Corps of Engineers - October 1990 to September 1994 Duties included operating zerox, binding and other auxiliary equipment per supervisor's request and assisted other team members as needed. Maintain several filing systems, answered multi-lined telephone system, typed, filed, faxed documents and performed all other duties as needed including trained students in the software that was used at the time.

EDUCATION

Business Technology

Hinds Community College

September 1990 to May 1992

Diploma

Vicksburg High School - Vicksburg, MS

June 1990

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