Sandra (Annie) Cook
*****A Trail Hollow Houston, TX 77079
281-***-**** ***********@*****.***
CAREER SUMMARY
More than 17 years of experience in a dynamic corporate office environment including more than eight years in a marketing / sales support role. A self-motivated and extremely organized professional who has held positions of increasingly challenging responsibilities and delivered proven results. Passionate about marketing and helping the organization grow.
PROFESSIONAL EXPERIENCE
Vitamin T (on contract to Equipment Depot) 03-08/2016
CRM Administrator
Administration of CRM for entire company including training, trouble-shooting, and reporting
Email marketing campaigns for all branches and regions
Management of other online resources including the catalog of warehouse products, lead sources, and customer databases
Dupre Energy Services, Houston, Texas 10/2012 – 08/2015
Corporate Marketing Manager
Event management. Increased foot traffic up to 30% at some events
Microsoft CRM administration, reporting, and training. Increased adoption by 50% over one year
Corporate website management and administration
Designed basic ads for publications and simple brochures using Microsoft Publisher
Sales support as needed including presentation, client gifts, and travel
Created cohesive branding guidelines for all lines of business
Managed Master Service Agreements
Develop and maintain annual marketing budget
Automated Voice & Data Solutions, Houston, Texas 03/2009 – 10/2012
Marketing & Business Development Representative
Updating both internet and intranet web sites
Social media account management. Increased brand awareness by up to 35% using LinkedIn and Twitter.
Complete tradeshow coordination. Increased foot traffic by up to 40% using pre-show marketing
Increase brand awareness by utilizing press releases, business awards, and tradeshows. Several local and national awards were won including Inc. 5000.
Email marketing for pre- and post- show
Marketing budget creation and monitoring
Proposal management
Microsoft Dynamic CRM user training and system administrator
Event management and training for sales team
Vendor management for promotional products, graphic design, printing
Schedule all travel for all departments
Project management for all projects related to general office administration – moves, maintenance, etc.
Assisted accounting department with A/R and A/P
Miscellaneous human resource assignments
CDI Engineering Group, Inc., Houston, Texas 07/2005 – 03/2009
Marketing & Business Development Assistant, 10/2007 – 03/2009
Supported business development department with responses to proposals
Promotional product inventory control and distribution
Maintained contracts ensuring full executed copies are received and filed properly
Created quarterly newsletter and flyers for company events
Coordinated client entertainment events, trade shows, meetings, and travel
Accounts Payable Administrator, 04/2006 – 09/2007
Processed all invoices and expense reports and check for accuracy
Investigated all inquiries into past due invoices
Built and maintained all client and vendor relations
Scheduled and coordinated departmental meetings
Supported special projects as determined by VP of Finance
Safety Administrator, 07/2005 – 04/2006
Created and distributed weekly safety topics
Created training presentations for client presentations and contractor meetings
Processed man hours for monthly and quarterly reports
Created site manuals for client sites
Acquired AED (Automated External Defibrillators) for both offices in Houston
Organized quarterly meetings for the emergency response team
Arranged travel for other safety department personnel
Assisted in created of material for departmental safety meetings
Assisted in addressing any ergonomics issue occurring in either Houston offices
Texas Hot Shot Company, Inc., Houston, Texas 05/2004 – 07/2005
Safety Administrator
Arnold Oil, Inc., Austin, Texas 10/2000 – 09/2002
Safety Administrator and Personal Assistant to the General Manager
Texas State Affordable Housing, Austin, Texas 09/1999 – 10/2000
Executive Administrative Assistant, 03/2000 – 10/2000
Administrative Assistant and Interim Office Manager, 12/1999 – 03/2000
Office Team Assignment, 09/1999 – 12/1999
EDUCATION
Bachelor of Arts, Art Major
Stephen F. Austin University, 1998
Nacogdoches, TX
TRAINING AND SKILLS
Microsoft Office Suite, including Publisher and Visio
MS Dynamic CRM
SharePoint
Basic HTML (For website CMS)
Email Marketing
Social Media Account Management
Photoshop
QuickBooks