Manager Management

Brian D Hendrick

Rochester Hills, Michigan *****

**************@*****.*** 248-***-**** www.linkedin.com/in/brian-hendrick

Versatile Logistics And Fleet Professional

Extensive experience implementing transportations and distribution strategies to reduce expenses and increase efficiency. Acknowledged as a leader within the Fleet Management Industry. A self-starter, flexible decision maker with excellent negotiation and communication skills.

Contract Negotiation

Strategic Planning

Fleet Management

Logistics Management

Cost Reduction Strategies

Business Development

Operation Management

Cross Functional Team Leadership

Professional Experience

QUICKEN LOANS, Detroit, MI 2014 to 2016

Security Console Operator: 2014 to 2016

Operated and monitored all security devices, fire prevention and security systems

Provided videos, security analysis, and reports for incidents

Handled all tenant and vendor badge requests

Performed daily rounds to ensure the safety of building and Team Members

COMPUWARE CORPORATION, Detroit, MI 1996 to 2014

Fleet Manager: 1996 To 2014

Negotiate and implement leasing contracts and billing cycles

Establish corporate vehicle policies for leasing and purchase of vehicles, and customize procedures for acquisition, usage, and disposal of said vehicles

Develop operating budgets in excess of $5 million for fleet, facilities, logistics, document support, and commuter assistance department thus optimizing efficiency and minimizing costs

Employ in-depth knowledge of automotive products, pricing, and finances, and extensive experience negotiating all aspects of vehicle procurement

Am solely responsible for coordinating all corporate fleet vehicle maintenance and accident repairs

Authorized vehicle remarketing and lease-maturity inspections

Logistics Manager: 2000 to 2014

Negotiated and implemented multi-year shipping contracts to control costs and reduce budgets

Ensured that 20-30 regional Compuware offices received necessary mailing/shipping/receiving equipment as well as needed support and appropriate funding for efficient operation

Consolidated invoicing and billing cycles to reduce costs and operate more efficiently

Centralized leasing of mail-processing equipment; instituted paper recycling program

Created a process to document internal delivery of packages by implementing an internal electronic tracking system; developed/implemented other procedures where none had been

Collaborated with Purchasing Department representative to implement use of Oracle receiving module so that invoices were paid on a timely basis

Was responsible for meeting with postal authorities to establish procedures for prompt and accurate delivery of packages and mail during company move to new location

Brian D Hendrick **************@*****.*** Page Two

Facilities Manager: 1996 to 2014

Oversaw five to ten staff in six business units, including fleet department (self), logistics (including separate mail, shipping and receiving centers), document support center, and commuter assistance center

Designed layout, workflow, and logistics of mail center, shipping, and receiving departments in new facility

Created innovative solutions to control and reduce departments’ budgets (e.g., implemented use of Direct Connect; cross-trained staff within all business units thus increasing efficiency).

Security Analyst Experience: 1999 to 2014

Trained in Executive Security Protection techniques and processes

Served as back-up Security Command Supervisor on as-needed basis

Ran reports, review access tapes, investigate occurrences on company property related to employee/public safety

Monitor cameras and fire panels; and program building and garage access cards.

Document Support Center Experience: 1996 to 2006

Oversaw set-up of center and implemented essential procedures

Supervised staff to assure accuracy and timely delivery of 100,000 impressions per month (proposals, contracts, budgets, presentations).

Commuter Assistance Center Experience: 1996 to 2005

Researched and analyzed commuter needs; benchmarked industry trends

Assisted in the selection of a program that would provide a safe, alternate, economical means of transporting employees to downtown corporate offices

Oversaw design and implementation of bus system for off-site parking at Farmington location.

Training & Certifications/Licenses

Compuware Corporation: 1996 to 2014

Tough Conversations

Executive Protection Training

Managing Inclusion

Situational Leadership / application

Litigation Landmines

Creating a Respectful Workplace

Performance Management

Performance Leadership

State of Michigan: Present

Licensed Residential Builder

National Association of Fleet Administrators (NAFA)

Member 1996 to 2015

Chapter Chair, Great Lakes Chapter 2012 to 2014

R. L. Oatman & Associates 2005

Executive Protection Training

Education

Course work in Business Administration: Oakland Community College, Troy, Michigan

Course work in Business/Logistics Management: Northwood University, Troy, Michigan

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