Human Resources Manager
Resume:
Therese L. Bibbs
**** ********* **. **** *******, IN 46312
************@*****.***
HUMAN RESOURCES PROFESSIONAL
HR Highlights
More than 13 years successful experience in Human Resources and support with strengths in Employee Relations, Labor Relations, Recruitment and Training.
Possesses solid computer skills.
Excellent working knowledge using Windows systems; Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook and Microsoft Publisher.
Ability to train, motivate, and supervise employees.
A team player, acknowledged as Team Member of the Month in 2001 and 2004.
Ability to work in every function of Human Resources as it relates to Employee/Labor Relations; Benefits/Compensation; Recruitment and Training/Development.
Employment
MAJESTIC STAR CASINOS & HOTEL, Gary, IN
2010 - 2014
Manager of Human Resources
Managed all labor relations activity on property (five unions in total-UNITEHERE Local 1, Seafarers, Local 399, USWA and AMO).
Managed all HR Generalists who were Employee Relations liaisons for all departments on property.
Submitted all Corporate HR reports (Monthly Employment Tracking Logs, Quarterly Human Resources Questionnaire etc.
Provided leadership, training and direction to assigned area staff members.
Set performance expectations and provided coaching and counseling on an ongoing basis.
Acted in a consulting capacity to their respective Operating Committee Members, to ensure that their department received service as needed in all HR disciplines.
Updated and tracked Employee Relationship information to maintain compliance with the Company’s nepotism policy.
Worked to measure turnover and addressed those reasons for turnover.
Implemented, communicated and administered human resources programs, plans, policies and procedures for assigned business area.
Administered existing company policies & procedures; implemented new or revised company policies and procedures.
Worked with the HR team and other members of management and developed new, reviewed and revised existing HR programs for team members to enhance the Company’s ability to recruit, retain and motivate team members.
Complied with all Company policies and policies.
Served as a role model and mentor to all HR staff members.
Ensured that all employee relation matters were handled effectively and with limited legal exposure.
This included managing union negotiations and grievances. Signatory authority included PAFs, employee records and files.
arers
MAJESTIC STAR CASINOS & HOTEL, Gary, IN
2001 - 2010
Human Resources Specialist
Responded to EEOC charges filed in local offices or with the Indianapolis EEOC office.
Completed all Corporate reports (Monthly Employment Tracking Logs, Quarterly Human Resources Questionnaire etc.)
Maintained the HR Records file room and ensured file contents were current and that files were returned after use.
Processed new hires and ensured all relevant paperwork was submitted and filed appropriately.
Responded to Union grievances and attended grievance meetings and arbitrations to represent the Company.
Conducted employee orientation training programs.
Crossed trained in other areas in Human Resources.
Generated HRIS reports and acted as backup for HRIS system data integrity and transmission.
Developed solid relationships with external contacts, e.g., local and distant colleges and universities career placement centers, specialized schools, culinary such as hospitality programs, Indiana Department of Workforce Development, welfare-to-work outplacement agencies, Goodwill, etc.
Assisted Manager with training current and new supervisors/ managers on proper hiring/interviewing procedures.
Served as backup and assisted with licensing, new hire and employment processes and benefits.
Coordinated the Team Member of the Month/Supervisor of the Quarter recognition program. Administered FMLA and PLOA. Audited monthly benefit bills.
MAJESTIC STAR CASINOS & HOTEL, Gary, IN
2001
Employment Coordinator
Conducted new hire processing, IGC licensing application and MMD licensing application processing.
Entered and tracked background check information.
Updated the employee referral spreadsheet and request for transfer spreadsheets.
Assisted with job fairs if needed. Maintained and created job descriptions.
Assisted in creating the procedure for the Group Interviewing Process.
Education
Indiana University Northwest Gary, IN
2000-2006
Major: Bachelor of Science: Business Management with a focus in Human Resources Management.
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