Linda M. Hampton
Saint Louis, MO 636-***-**** **************@*****.***
“Bottom Line” business manager with over 28 years in the restaurant and hospitality industry. Have supervised anywhere from twenty five to one hundred and ninety five employees successfully. Diversified experience and competent decision making identifies me as a positive candidate and productive asset to your organization, with the objective to secure a position with a solid company delivering long-term goals of excellence. Extremely experienced in the customer service industry. Longevity will prove commitment and loyalty to employers.
Reputation of achievement in business management. Able to identify and implement strategies to strengthen customer relationships, reduce costs, increase revenues, and drive profitable growth.
Possessing a true passion for people sets the bar to create a positive and high energy work environment 100% of the time.
Core Competencies
Marketing & Promotion Staffing & Training Effective Communication
Budget & Cost Control Team Building Vendor Management
Problem Solving Drive To Succeed Strong Organization Skills
Career Performance
2013-Present: Interstate Auto Group, General Sales Manager
Oversee multiple people on the sales team while driving a successful result, assist with the sale of automobiles, help verify all needed documents for submittal to underwriting, assist sales personnel with final closings, set location goals, manage outside vendors (repair locations etc. ), assist the onsite collection team, monitor all daily operations of this location. Over see the reconditioning team, title checks, verification of inventory with the final approval of being consumer ready. Increased lot CRR from the low 40% up to 75% on a consistent basis, flowing positive numbers through to support a higher balance score card. Lead a sales team that has placed in the “Elite 8 Award Program” of a minimum of five times in the last 12 months.
1993-2013: Taco Bell, Market Coach
Oversee a portfolio of seven restaurants averaging 8 million in annual sales. Consistently monitor full operations of each individual unit to ensure they are maximizing profitability, upholding our company standards, and always maintaining a clean and friendly atmosphere for both guests and employees. Held the title of General Manager, Market Training Manager, as well as an Area Coach. Earned a company trip eight times and was recognized as a Top Performer. Have won numerous awards for Area Coach of the year, profit leader, and sales champion. This is for achieving the top ranking in Sales, Profit, and Turnover.
Education: High School Diploma
Roosevelt High School, St. Louis MO
St. Louis Community College, St. Louis MO
Majoring in Business Management
References: Available Upon Request