Customer Service Microsoft Office

Joshua Ramos

**** *** ***** **. *******, TX *****

********@*******.*** 713-***-****

OBJECTIVE

Dedicated and diligent graduate looking to secure an entry level position within a well-established company with the opportunity for growth and advancement in the accounting and finance fields.

EDUCATION

Texas Southern University – Houston, TX

2015

Bachelors of Business Administration in Accounting

Cesar E. Chavez High School – Houston, TX

2008

High School Diploma

SKILLS AND ABILITIES

Proficient in Microsoft Office (i.e. Word, Excel, PowerPoint, Access)

Experience with SAP

Basic invoicing skills

Strong computational skills

Filing

Attention to detail and accuracy

Excellent communication and interpersonal skills

Effective time management skills

Ability to work under pressure

Ability to work well with others or as part of a team

EMPLOYMENT

University of Houston – Houston, TX

CITE Lab Computer Assistant

August 2008 – August 2011

Maintain computer lab and equipment, check computer hardware components such as disk drives, monitors, keyboards, CPU etc. for work efficiency, and also help students with technology needs.

Office Max – Houston, TX

Customer Service Associate

September 2011 – January 2012

Greet customers, provide adequate customer service to about 10-30 people daily, answer/assist customers via telephone, maintain knowledge of company’s sales as well as service standards, replenish and organize store displays or merchandise, maintain store cleanliness throughout shift.

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