Customer Service Representative
Resume:
Customer Service Representative
Herman Carter Jr.
Houston, TX 77033
**********@*****.***
832-***-**** (1st mobile)
Summary
Objective: To remain conducive and productively in all aspects of business. Generally, be able to promote leadership and work professionally with others as a team player in all areas of business.
Experience
Adecco
September 2015-November 2015
Call Center/ CSR
Enrolling consumers to Experian for protection of their credit.
Educate consumers about the Experian and how it works.
Communicate to the consumers about how they can get their identity protected.
Monitor and answer all consumer calls.
Pacesetters Personnel Services
January 2012-Present
General Labor
Subcontractor for many jobs for the City of Houston.
Cleaning and Construction Crew.
Heavy Lifting and Stocking Loads on Pallets.
Work in the Arenas; Toyota, NRG, and Dynamo.
SBM
October 2014-Present
Recycling Technician
Bailing cardboard boxes and plastic.
Handling trash and waste management
Cleaning and maintain custodian work
Assistance in customer service
General Dynamics Information Technology
October 2013-March 2014; Houston, TX
Customer Service Representative
Educated consumers on health care insurance.
Assisted consumers’ on browsing health care website.
Provide information on various health care insurance.
Assisted with online applications.
Corestaff Services LP
April 2010-March 2012; Houston, TX
Assembler
Responsible for repairing air conditioning units on required assembly line.
Responsible for meeting daily quota through production.
Responsible for keeping our location clean
Responsible for safety and wearing Personal Protective Equipment, coils, and maintenance.
Towne Park
November 2008-May 2009; Houston, TX
Valet Parking Lot Attendant
Greeting customers as a host.
Presented excellent quality customer service.
Worked as a cash handler with cash with daily quota.
Assisted customers with hotel assistants.
Houston Museum of Natural Science
February 2008-July2008; Houston, TX
Visitor Service
Responsible for meeting daily quotas as a cash handler.
Greeting customers as a tour guide.
Presented excellent customer service.
Directing customers to specific vendor stations.
Education
Texas Southern University
Houston, TX
Major: Theater
Credit Hours: 105
Senior
Course Curriculums: Sociology 101, Psychology 101, College Algebra.
Pine Bluff High School
Pine Bluff, AR
1998-2001
High School Diploma
Skills
Worked in customer services for over 5 years.
Type over 40 to 50 words per minute
Excellent communication skills.
Flexible and very creative in critical thinking.
Herman Carter Jr.
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