Customer Service Representative
Resume:
ROSEMARY S. BONNEY
Warren, MI
**************@*****.***
Objective:
To obtain employment in a reputed company, where I can utilize my advance customer service, clerical, and organizational skills to improve efficiency and ensure the goals of the company are complied.
Employment History:
Guardian Guard Security Guard Resource Specialist/ Dispatcher
Southfield, MI Responsible for the orientation and background checks for
9-2008 –Present the new hire guards, operating and maintaining the RCS
Telephone system, faxing, typing and mailing office
Invoice to different clients. Dispatching officers to varies locations.
Greektown Hotel
Detroit, MI Housekeeper
9-2009- 5-2014 Responsibilities vary on a daily base; it includes but is not limited to maintaining the surrounding area of the property,
Cleaning eighteen to twenty rooms daily, also prepare the laundry for the rooms.
Nationwide Security Security Officer/ Dispatcher
Southfield, MI Operated and Maintained the Phone system, Logging on,
10-2005 – 03-2008 Logging off a percentage of duties, adding and removing
Shifts, updating officer changes and troubleshooting
Problems with the system and reporting them to the
Administrator.
Greektown Casino Change Attendant
Detroit, MI Provided superior guest services, balanced a Twenty-
10-2000 – 8-2004 Thousand ($20,000) dollar bank daily. Exchanged tokens
For currency and coupons. Escorted guest to desired areas,
in the casino.
Holiday Inn Environmental Specialist
Southfield, MI Provided customer service, maintained eighteen hotel suits,
09-199*-**-**** changed bedding, towels, vacuum, and dust, mop, shined
Chrome fixer in each room daily.
Education:
Northwestern High School General Studies Diploma received: June 1996
Wayne County Community College Social Worker Associates Degree: August 2016
Skills and Abilities:
Microsoft Word, Excel, Access, and Power Point
Typing capabilities (35) words a minute.
REFERENCE AVAILABLE UPON REQUEST.
REFERENCES
Customer Service Representative
Tenisha Johnson
**********@*****.***
Nurse Assistant
Deanna Simms
***************@*****.***
Security Police Officer
Demondray Hicks
****.*****@*****.***
Rosemary S. Bonney
21842 Nummer
Warren Mi. 48089
**************@*****.***
August 8, 2016
Dear, Henry Ford Hospital
Thank you for your time and consideration for the position as a housekeeper at, Henry Ford Hospital. Henry Ford Hospital, open its doors to patients in 1915 and ever since then it has been the Ford’s mission “To improve people lines through excellence in science and art of health care healing” Ford’s Values:
Each Patient First
High Performance
Learning and continuous Improvement
A social Conscience
It would be a great opportunity to join a company where I share the same values. I believe strongly in putting the welfare of others first, I am always willing to go the extra distance to bring comfort and respect to other people. I am currently attending school to become a social worker so I do look to advance with Henry Ford Hospital, by continuing my education to obtain the qualification to succeed in life. Even though housekeeping is an entry level position to the company. Housekeepers have a vital role to control, and prevent infections within the hospital, by maintaining a clean environment which depends on properly cleaning and disinfecting patient room, and the ground of the hospital.
As a housekeeper, at Greektown Casino, and Holiday Inn. I have full knowledge and understanding of attention to detail, and hospitality that will uphold the values set forth by Henry Ford Hospital one patient at a time.
Sincerely,
Rosemary Bonney
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