CHRISTOPHER E. MALLARD
**** ****** **** *********, ** 60422 • 773-***-**** • *******************@*****.*** SUMMARY OF QUALIFICATIONS
Highly motivated General Manager skilled at leveraging company’s core strengths and resources while developing and guiding top performing sales team. Effective with exceeding organizational goals, delivering strategic planning and promotional campaigns in an innovative manner. Proven background in growing revenues through analytical thinking while reducing overhead. Key areas include:
•Rapport Building •Sales &Strategic Marketing
•Networking/Relationship Building •Negotiation & Presentation Skills
•Budget Management •Cost Containment
•Revenue Growth •Sales tactic development
PROFESSIONAL EXPERIENCE
L.A FITNESS INTERNATIONAL LLC August 2013 - Present Senior General Manager Chicago, IL
• Achieved Top Club in the company out of over 675
• Directly responsible for overall profitability, sales and service
• Implement long term objectives; oversee and control all daily operations
• Trained sales associates to upsell increasing gross and net profits. L.A FITNESS INTERNATIONAL LLC January 2013 - August 2013 Assistant Manager Broadview, IL
• Advertising promotions, and strategic direction
• Attained ranking as top ranked Assistant Manager in the district
• Conducted conference calls and schedule meetings weekly
• Interface directly with top-level executives
L.A FITNESS INTERNATIONAL LLC July 2012 - January 2013 Membership Counselor Matteson, IL
• Generated the highest volume of goal multiple times invited to Regional Dinner’s of Champions
• Target a broad market, meeting sophisticated business needs for customers and employees
• Provided phenomenal customer service touring guest with guided plans
• Negotiated high-dollar contract
Professional Development
Bachelor of Science Business Administration
LEWIS UNIVERSITY 2014 - Current