Management Training

DAVID FARES

Carlsbad, CA 858-***-**** *****@*************************.***

http://www.newperspectivesleadership.com

Learning Executive / Facilitator/ Lawyer / Mediator / Mentor-Coach

SUMMARY OF QUALIFICATIONS

Practicing attorney adept at mediation with over 14 years trial law experience

Versatile, collaborative and proactive professional with more than 20 years of experience and expertise in trial practice, negotiation, education and training

Exceptional understanding of and approach to learning theory, development and delivery, including online/electronic learning capabilities

Motivational Trainer and Facilitator

Astute at driving vision,

Demonstrated success in change management

Proven ability in direct sales, client relationship management and presentations

Recognized for identifying critical issues and implementing effective solutions

Excellent communicator who builds, leads and motivates highly effective teams

Consultant in process improvement, Learning, Performance & Quality and Healthcare Insurance

Key Competencies

Program/Project Management – Change Management – Trial Practice –

Mediation – Negotiation – Quality Process – Learning and Performance Executive --Consultation/Facilitation – Contracts/Negotiation – Communications – Consulting – Team Builder and Leader

CAREER ACHIEVEMENTS

Litigated over 25 trials by jury and represented thousands of legal clients.

Results: At one time held the highest child wrongful death verdict in

Spearheaded training and integration of acquired health care insurance company into Purchaser Company. Coordinated systems integration; contracted over 30 curriculum designers/developers; provided curriculum and training for 1,400 integrated employees.

Results: $20M net savings.

Re-engineered learning, performance and quality approach and organization. Transitioned L, P & Q across all departments from order-taking business support role to vision-driven strategic business partner with an emphasis on electronic learning and online learning solutions to address huge gaps in participant availability and curriculum capability; managed over 120 LPQ professionals accountable for training and quality audit of over 9,000 trainees and budgets of over $7M.

Results: $4M in savings.`+

Consulted with leading edge Healthcare Insurance/Clinical Delivery organization as Interim V.P. to build and implement their Corporate Academy. Put in place human resource infrastructure, collaborated on organizational design, planned for implementation of electronic learning development and delivery, laid the groundwork for talent management initiatives and led the way for transformation of learning strategy to support existing and new lines of business.

Results: Highly talented best in class Academy learning organization is well positioned to strategically support the rapid pace of success the company is experiencing.

Designed and presented 3 grant proposals to California Employment Training Panel. Identified training programs; developed participation tracking; ensured reimbursable completion of contracts.

Results: 3 two-year grants totaling $5M added to company’s bottom line.

Designed and developed all-management leadership conference in response to need to improve company’s profitable growth margins. Worked strategically with leadership team to identify required outcomes and create interaction and process that engaged over 230 leaders in a 3-day conference.

Results: Over $3M in savings.

Instituted Internal Trainer Professional Development certification program to create excellent classroom and distance learning trainer skills. Created interactive and applied course approaches; required participation by all training staff.

Results: Increase in survey satisfaction scores; 10 percent increase in Trainer Level 1 scores.

Other Significant Accomplishments:

Designed and developed College of Santa Fe program in Mediation and Facilitation for Americorps Program.

Mediated over 300 situations, including a multimillion-dollar real estate sibling disagreement.

PROFESSIONAL EXPERIENCE

1995-2015 PRESIDENT AND SENIOR CONSULTANT / New Perspectives, LLC, San Diego, CA

2014-2015 INTERIM VICE PRESIDENT, CAREMORE ACADEMY/ CareMore, Inc, Cerritos, CA

2011-2012: ADJUNCT PROFESSOR BUSINESS LAW / Ashford University, San Diego, CA

2000 - 2012: HEAD OF LEARNING / Aetna Inc., Hartford, CT

1997 – 2000: CORPORATE DIRECTOR OF OPERATIONS, TRAINING & DEVELOPMENT

PacifiCare Healthcare (now United Healthcare), Santa Ana, CA

Other Roles:

PROGRAM MANAGER / CHIEF MEDIATOR

ADJUNCT PROFESSOR LAW & MEDIATION/CONFLICT RESOLUTION

MANAGING PARTNER / CHIEF LITIGATION ATTORNEY

EDUCATION

Juris Doctorate, DePaul University College of Law

Master’s Degree in Educational Leadership, College of Santa Fe

Bachelor of Arts in Speech Communications, Minor in English, University of Illinois at Chicago

Six Sigma Green Belt; Multiple Mediation Certificates

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