Maintenance Manager

JOHN A. GOODEN

***** *. **** ***** • Tulsa, OK 74129

918-***-**** • *******@**********.***

AEROSPACE PRODUCTION MANAGEMENT PROFESSIONAL with broad experience

in component manufacturing, overhaul, repair and servicing, coupled with practical knowledge of lean process improvement techniques.

EDUCATION

•Bachelor of Science in Aviation Sciences / Technical Services Management

Oklahoma State University, 1997 GPA: 3.64

• Associate of Science in Applied Science w/ Airframe and Powerplant Licenses

Spartan School of Aeronautics, Tulsa, OK, March 1984 GPA 3.71

• Private Pilot License, John Long Flying Service, Tulsa, OK, 1983

• Special Courses: Six Sigma, Lean Manufacturing, Synchronous Manufacturing,

Turbine Engine Track Certification, Power-Gen International 2000 ‘Competitive Power College’

PROFESSIONAL EXPERIENCE

NORDAM – Nacelle & Thrust Reverser Systems Division, Tulsa, Oklahoma

Quality Engineer II – February 2014 to April 2016

• Collectively established customer (Boeing 737 Max Inlet program) communication & documentation protocols for discrepancy and FAA conformity package processing.

• Provided oversight & supervision for the Quality team on the G500 “T1” Reconciliation Process, First Article and FAA Conformity package (including AS9102 FAIs) submissions.

• Collaborated with the Quality team in the creation of standardized discrepancy templates IAW AS9100 & ISO Aerospace requirements and chaired Supplier MRB (QN) Process / procedural meetings.

Spirit AeroSystems, Inc., Tulsa, Oklahoma

Product Acceptance Mgr/Spec – July 2011 to July 2013

• Provided technical expertise to employees, suppliers, customers, and regulatory agencies to ensure compliance with contractual, company, and regulatory requirements.

• Monitored and verified product or process quality in accordance with statistical processes or other control procedures and methods.

• Participated in the determination of Root Causes Analysis (RCA) and in the implementation of effective corrective action for nonconforming products and processes.

• First Article Inspection (AS9102), G280 Unsatisfactory Report (UR) and SAP focal.

American Airlines, Inc. (AEROTEK Aviation), Tulsa, Oklahoma

Maintenance Production Specialist – November 2008 to July 2011

• Applied technical expertise and oversight to the AD/FAR Group in the research and audit of Airworthiness Directives programs on all fleets.

• Researched, compiled and presented information relating to fleet maintenance program airworthiness compliance for aircraft, engine and component lease reviews and returns.

• Interfaced with FAA PMIs in the oversight of fleet airworthiness.

AAR Aircraft Services, Oklahoma City, Oklahoma

Production Manager – February 2007 to June 2008

• Delegated and monitored job assignments to Supervisors and Lead technicians in the timely completion of heavy C-check aircraft for a four line Part 145 maintenance facility.

• Provided troubleshooting and process improvement consultation in resolution of required operations/repairs while monitoring overall project flow to meet customers operating schedules.

• Fleet types maintained: DHC-8 (Series 200), CRJ200, 700 & 900.

Omni Air Transport, LLC, Tulsa, Oklahoma

Director of Maintenance – February 2006 to July 2006

• Developed and implemented maintenance procedures to assure the Part 135 maintenance programs (Lear 35 & 45) were kept in current status. Placed all aircraft on CAMP (an internet aircraft maintenance tracking and scheduling program).

• Formulated recommendations for improvement in aircraft safety and reliability passing an FAA and ARG/US audit in July 2006.

• Monitored aircraft schedules and coordinated with scheduling to ensure adequate maintenance downtime while maximizing utilization.

Omni Air International, Tulsa, Oklahoma

Manager of Maintenance Training – May 2004 to February 2006

• Maintained the initial/recurrent maintenance training programs for Fueling, Pushback, De-Ice, Lavatory and Potable Water servicing passing a DOD audit in 2004 with laudatory comments.

• Established, implemented, and distributed the training schedule while organizing and conducting training classes for the maintenance operations of B757-200 and DC10-30 aircraft (Part 121).

Omni Air International, Tulsa, Oklahoma

Aircraft Maintenance Instructor – February 2003 to May 2004

• Delivered instruction on proper maintenance and repair of Boeing 757-200 and DC10-30 aircraft.

• Created technical training materials, including handbooks, overviews, presentations and more.

General Motors Corporation, Lansing, Michigan

Paint Maintenance Supervisor – 2002 (Contract assignment)

• Contributed production-enhancing ideas, including an automated rinse/blow-off unit.

• Managed maintenance of two (2) high-speed assembly lines, each with a line speed of 75 feet per minute and producing a total of 2,000 automobiles per day.

American Airlines, Inc., Tulsa, Oklahoma

Positions of increasing responsibility – 1984 to 2001 (Perfect Attendance Award: 16 years)

Production Supervisor, November 1988 – October 2001

• Administered $500K budget and managed up to seventy (70) direct reports.

• Negotiated contract and purchase, supervised design, construction and installation of a $2.3 million electron beam weld unit (Completion: 2001).

• Fleet types maintained: A300; B737; B757; B767; DC-10; and MD-80.

• Launched production-improving initiatives and reduced costly inventory.

• Directed multiple facility relocation efforts while maintaining highest level of service.

Schedule Technician, October 1985 – November 1988

• Supported aircraft maintenance and work planning teams; trained/educated technicians on complex procedures.

Aircraft Technician, May 1984 – October 1985

• Gained baseline knowledge and understanding of the organization while earning rapid promotion through outstanding performance and contributions.

• Accomplished heavy structural maintenance projects, (Skin Replacement, horizontal stab spar rework).

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