Objective

I am an Operations Manager with extensive Project Management skills. My objective is to obtain a position with an organization that will enable me to use my experience to improve its overall operational environment. I desire to use my project management experience as an asset that will aid in creating efficient and streamlined work environments. My major goal is to be a productive and essential part of a company that will benefit from my experience.

Experience

Personal Hiatus 07/2011 – Present

Took care of my Mother’s affairs when my Dad’s health failed in July 2011.

Dad passed in October 2013.

Got my Mom settled in her new role without Dad.

Began my effort to get back into the workforce and have been attempting to offer my talents since early 2014.

Procter and Gamble Pet Care / Henderson, NC 05/2004 – 06/2011

Process Technician

Managed and developed process improvements and implementation for the making department.

Controlled the inventory for all raw materials coming into the site and kept continual records of the materials stored onsite.

Developed and presented periodical reports of the department’s status.

Provided educational support to all employees as procedures were added or changed.

Advanced Financial Solutions / Sanford, NC 03/1994 – 05/2004

Senior Consultant

Performed Marketing and Operational consulting primarily for banks.

Provided an in depth report of issues discussed and recommendations made for each consulting assignment.

Performed educational seminars for employees to introduce new products or services.

When needed, performed seminars for key customers in order to prepare them for product changes.

Produced handouts and power point presentations for seminars.

Developed new consulting services and produced documentation to support the new services.

Trained incoming consultants.

Centura Bank Corporation / Rocky Mount, NC 05/1985 – 03/1994

Vice President / Operations

Note: This position was one that came about through the merger of Mid-South Bank (Sanford, NC) into Centura Bank. I was employed by Mid-South from 1985 to 1993. My immediate superior was Rex Scott. Mr. Scott was my superior from 1985 through 2004, beginning at Mid-South Bank and ending in my role as Senior Consultant at Advanced Financial Solutions.

Managed the Operational areas for the bank. Including Data Processing, Bookkeeping, Item Processing, and Courier Transportation.

Provided project management for new system implementation.

Managed the overall budget for each of the areas under my control.

Acted as a liaison between the bank and outside operational entities.

State Bank of Raleigh / Raleigh, NC 06/1981 – 05/1985

Operations Manager

Managed the day to day processing.

Worked hand in hand with programmer to ensure that all fixes remained stable when source code was changed.

Ensured that the bank balanced operationally each day.

Education

New Grace Bible Institute and Seminary 2000

Rocky Mount, NC

Masters in Ministry

New Grace Bible Institute and Seminary 1998

Rocky Mount, NC

Bachelors Degree in Religious Education

Vaiden Whitely High School 1976

Wendell, NC

General Studies

Skills

Proficient in all MS Office Utilities.

Exceptional Project Management skills with proven history. Was significantly instrumental in managing the implementation of the first community bank image statement product in the country.

Exceptional skill in creating and updating documentation.

While working for AFS consulting I was very successful in selling additional consulting services in nearly all of the banks that used our company.

References

Rex Scott EVP/CIO / First Bank / 341 N Main St, Troy, NC 27371 / 866-***-****

Dr. Ron Wallace Senior Pastor / Tabernacle Baptist Church / 5358 Pearces Rd, Zebulon, NC 27597 / 919-***-****

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