Manager Product Development

Jon Lewis

**** **** **** ***** *****, Ut ***** Phone: 801-***-**** *******@*****.***

Summary of Qualifications

Experienced Product Management executive with over 14 years of product development, web management, and IT leadership.

Strategic leader with proven abilities to create a vision, lead cross functional teams and coordinate resources across departments.

Skill set includes: Website optimization using Adobe Site Catalyst tools, proficient in scrum and agile methodologies, database architecture, contract management and negotiations, product road mapping and strategy.

Professional Experience

LDS Church – Riverton, UT

Solutions Manager – Office of Communication Services April 2011 – Present

Lead the responsive design efforts for mobile landscape of LDS.org and integrations with the mobile apps. I am responsible for the overall development, architecture and maintenance of: www.lds.org, Mormon Channel, Deseret Industries, Mormon Tabernacle Choir, Church History etc… Websites totaling more than 50 million page views a month. Directly responsible for technology improvements for over 40 developers, 6 development teams, 4 project managers and responsible for a budget over $7 million dollars.

Selected Accomplishments:

Introduced new technologies like Node.JS, React and Primer to the technology department for an overall reduction in development efforts, reusable components and faster delivery of websites.

Improved the customer experience on lds.org by replacing existing search engine with Google’s GSA, redesigned navigation, responsive designs using heatmapping, analytics and user research.

SCRUM certified, Sr. Technical Product Manager for shared web services, which included architecting shared services to meet a global demand of content, imaging, data optimization and web statistics.

TD Ameritrade – Draper, UT

Barron’s top rated and fastest growing online brokerage firm

Director Product Development, June, 2009 – April 2011

Directed content and product strategy for www.investools.com and for the Education efforts of www.tdameritrade.com. Overseeing a $5 million dollar budget and several development teams, pioneered the product conversion and customer engagement strategy for investment education initiatives, vendor relationships and Education strategy.

Selected Accomplishments:

Project owner/sponsor of a re-designed Education platform within TD Ameritrade’s website that introduced an industry leading LMS system, new online courses, and enhanced workshop registration system that increased customer engagement by 20%.

Coordinated website releases that created new trading applications, increased online purchasing functionality and positioned Investools technology to be responsible for significant portions of the TD Ameritrade website.

Consolidated existing webcast vendors into a single channel by and negotiating contracts with key partners into a web interface, delivering over 300 webcasts a month, a cost savings of $750k annually.

Managed strategic vendor partnerships with NYSE, CME, NASDAQ, Dow Jones and responsible for the budgeting, forecasting and architecture of market data.

Lead technology and content summits with key stakeholders and executive leadership to create the vision and long term planning of development efforts.

Business liaison with IT for department planning, budgeting, security and architecture.

THINKORSWIM GROUP – Draper, UT

Industry Leading, Barron’s top rated Broker for Options 3 years running

Vice President Product Development, April 2007 – June, 2009

Reported directly to the CEO of thinkorswim group, responsible for a $10 million dollar budget that leveraged education technology as a way to acquire new brokerage accounts, increase trade activity, increase the longevity of the accounts and transfer more assets into the brokerage firm.

Selected Accomplishments:

Thinkorswim was, on a percentage basis, one of the fastest growing brokers in the United States and had triple digit account growth for two straight years. Lead a cross functional teams that combined marketing campaigns and technology enhancements that integrated the Education services of Investools with thinkorswim.

Presented technology proposals at multiple Board of Director meetings that included two acquisitions and a $25 million dollar SAP deployment.

Developed a new trading platform with easier to use user interface while keeping robust trading functionality to increase brokerage activity and conversions.

Responsible for 26 person development team and coordinated offshore resources for a multi-year deployment of SAP.

INVESTOOLS – Draper, UT

Industry leader in Investor Education

IT Director, January, 2005 – April, 2007

Product Manager March 2003 – January, 2005

Advanced through a series of promotions, culminating in oversight of all of Investools technology and development. Responsible for the security, privacy, compliance and overall technology standards for the company. Established operational metrics, goals and standards for delivery that allowed Investools to change from a waterfall release schedule to agile and streamlined technology processes.

Selected Accomplishments:

Lead a development team that converted legacy hardware and code to a new datacenter and converted legacy Forth code to Java and C++.

Lead a product team that created new courses and products directly increasing sales over 200%.

Lead a heuristics analysis on the www.investools.com website and partnered with IBM offshore resources in Canada to re-design and deploy a new search engine, charting package and CMS system.

Technology

Software Experience:

Node, Mark Logic, Primer SQL, DB2, Java, XML, HTML,

Web/Multimedia:

SEO Optimization, Adobe SiteCatalyst, Microsoft Office Suite

Education

UNIVERSITY OF UTAH – Salt Lake City, Ut.

Bachelor of Science, 5/2003

Major: Information Systems l Graduated with honors

Major: Finance l Graduated with honors

UTAH VALLEY STATE COLLEGE – Orem, Ut.

Associates Degree, 5/2000

Degree: Business Management

Academic Merit Scholarship

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