Customer Manager

DEMETRIOS MESTOUSIS

**-**-**** ****** **** Elmhurst NY 11370 917-***-**** **********@*****.***

BAR ADMISSION:

Admitted to the New York Bar.

Education:

St. John’s University School of Law, Queens, NY

Juris Doctor, graduated June 2012

Honors/Activities: Hellenic Law Students Association

Queens College of the City University of New York, Queens, NY

Bachelor of Arts in History and Political Science, graduated in 2008

Honors/Activities: Graduated Cum Laude; Dean’s List; Intercollegiate Hellenic Society

Experience:

JP Morgan Chase, Brooklyn, NY December 2015- present

AML/KYC Analyst

Use investigative and research skills to determine if customers are engaged in illegal activity.

Promoted to the escalation level requiring additional research using additional tools to determine whether clients are involved in illegal activity.

Conduct customer due diligence and know your customer tasks to determine if a customer presents a risk to the bank.

Received over a month of training in money laundering issues, know your customer requirements, due diligence requirements, and negative media research

Administer all documentation for new and existing accounts to meet the know your customer (KYC) requirements, while assessing and analyzing data based on global standards, policies, and procedures to meet compliance requirements.

Conduct independent research to gather and record data from internal systems, commercial databases, and the Internet.

Complete due diligence investigations to support policies and procedures and escalate high risk accounts with missing records to the relevant internal units.

Lefrak Organization, Queens, NY 2009 – Nov 2015

Legal Relations Manager

Exhibited strong communication skills in serving as a witness in legal proceedings, representing the company in Environmental Control Board hearings for issued violations, and engaging in settlement negotiations with tenants in nonpayment, holdover, and nuisance proceedings.

Introduced necessary evidence into trials as a witness for the company including lease documents and rental ledgers.

Used legal research skills and knowledge of company procedures and systems to prepare for landlord-tenant litigation and other matters.

Exhibited a strong ability to prepare properly to testify on legal proceedings involving the company acquiring the knowledge necessary to be successful on each specific case.

Manage the organization’s legal relations department and supervise the department’s legal and administrative assistants.

Supervise outside counsel hired by the organization for the handling of various legal proceedings concerning the organization and its several entities.

Prepare predicate notices on legal actions commenced by the organization saving the organization legal fees.

Apply advanced communication and interpersonal relation skills toward building and establishing key relationships and liaising effectively with senior management, legal professionals and staff.

Apply extensive knowledge of the law to develop compliance strategies for the organization to ensure full compliance with legal requirements and regulations.

Contributed detail orientation and organizational skills in handling a large and diverse caseload and preparing documents and witnesses for court proceedings.

Relied upon to update and advise company personnel on various legal proceedings, exhibiting exceptional multitasking and prioritizing abilities.

Exhibited great knowledge of rent stabilization laws, building codes, and government agency procedures and effectively used this knowledge to represent the company in court and solve problems within the organization.

Prior Experience

Library Clerk – Clifford Chance LLP, New York, NY, 2008

Office Clerk- Main Street Legal Services, Flushing, NY, 2006-2007

Library Aide - Queens College Library, Flushing, NY, 2005-2006

Office Clerk - All Area Property Management, Astoria, NY, 2005

Technical Skills :Microsoft Word, Excel, and Powerpoint, Yardi

Contact this candidate