Customer Service Sales
Resume:
Whitney Hunter ********@*****.***
Taylors, South Carolina 29687
Summary of Qualifications
Highly talented, adaptable, and experienced management professional with over 8 years’ experience in sales, marketing, employee management, and 7 years’ experience in the mortgage business. Proven ability to drive sales and awareness through advertising, marketing, sales promotion, and customer service. Adept at building profitable long-term relationships, client loyalty, and establishing business partnerships. Highly organized top performer with the proven ability to efficiently multitask; effective and successful, office management, and earning repeat business. Excellent team-building skills and flourishes when collaborating with others.
Experienced in Sales and Marketing
Proven in Employee Management
Proficient in Operations Management
Strong Administrative Office Skills
Outstanding Customer Service Skills
Professional Experience
Thornblade Country Club Greenville, SC
Server/Hostess 09/2015 – 05/2016
Responsible for greeting and seating customers
Taking customers food and beverage orders, placing and reviewing orders to assure correctness.
Checking back with customers to insure satisfaction with food and beverages.
H&W Enterprises, Inc. Punta Gorda, FL
Sales/Operations Manager 12/2008 – 08/2015
Responsible for successfully launching new Business Centers selling prepaid long distance phone cards and sweepstakes games at 4 separate locations. Additionally, increased sales at each location (Brandon, Englewood, Fort Myers and Punta Gorda).
Collaborated with staff to determine profitability of services, and conducted data analysis of client information.
Instrumental in the development of Business Centers’ procedures and guidelines.
Created innovative marketing strategies to build clientele through research and networking.
Excelled in training, developing, and evaluating staff performance; promoted high performance employees.
Managed employees and the day-to-day operations; provided customer service to a large number of clients.
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Whitney Hunter ********@*****.***
Interstate Mortgage Company, Inc. Greenville, SC
Loan Processor/Mortgage Originator 3/2001 - 9/2008
Responsible for inputting mortgage applications in the computer system.
Responsibilities also included running the applications through DU and LP web sites to receive loan approval and additional conditions.
Put together loan packages with the necessary papers and documents and ship them to underwriter for approval. Make any changes and get any additional documents needed to insure loan closing.
Order title work and schedule closings.
Promoted to mortgage originator 2006
Increased annual loan volume each year
Education
Clemson University Clemson, SC
Bachelor of Science - Business Management / HR 2001
Southern Technical College Ft. Myers, FL
Surgical Technology 2014-2015
Computer Skills
Microsoft Office (Word, Excel, Power Point, Outlook), Loan Handler
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