Manager Customer
Resume:
ALBERT D. ROBINSON
Winter Garden, FL 34787
Cell 407-***-****
Email: ******.***********@*****.***
PROFESSIONAL PROFILE
Task-focused, enthusiastic and resourceful senior Operations and logistics professional, with highly developed negotiation skills and cost saving experience. Extensive knowledge in the Warehousing, Manufacturing and Transportation industries. I have Twenty years of experience in the Manufacturing, Warehousing / Transport industries, with broad expertise and proven track record of managing complex issues, cost containment and conflict resolutions. I have created and refined Transportation, Manufacturing and Warehouse systems to improve efficiency and increase profits which is turn provided cost savings to our final Customers.
Six Sigma Orange Belt certified in process of Pursuing Six Sigma Green Belt.
AREA OF EXPERTISE
Strategic procurement
Work management
Organization structure
Disciplinary procedures
Business planning
System administration
Costs Reduction
Driving profitability
Operational management
Commercially astute
Data analysis
PROFESSIONAL EXPERIENCE:
ALLEGIANCE LOGISTIC GROUP, ORLANDO, FL. 8/2014 – Present
OFFICE / DRIVER MANAGER
Provided daily support to Driver teams and Customer services which operated throughout the Continental United States.
FMCSA, UCR, IFTA permitting ensuring proper certification in place as not to cause service Failures.
Created and Maintained Driver files, managed over mandatory DOT drug testing for new hires as well as random drug testing. Verified the Duty Status of drivers log
Managed Equipment maintenance, with venders throughout the continental United States, as well as managing routine repairs and services. Scheduled PM services as needed and emergency repairs
Maintain and reported quarterly IFTA fuel tax along with local heavy duty use road tax for various states.
Help to maintain and Process Payroll for Driver resources
Responsible for Profit and Loss reports monthly forecasts, equipment procurement and Financial budgets for the upcoming year.
Work with Customer to ensure smooth invoicing of customer and managed the days to pay of the customers.
XPO LOGISTICS LAST MILE, ORLANDO, FL. 4/2012 – 8/2014
OPERATION MANAGER
Provided 3rd Party Logistic solutions for of the several major retail and wholesale companies which serviced the South, Central and North Florida area.
Creation of Customer Invoicing for XPO Customers which operated as an individual books of business within the Central Florida distribution center
Responsible for the Profit and Loss Statements for the several books of business which operated out of the Central Florida distribution center.
Created the rough budgets and oversaw the final operating budget for the several books of business which operated out of the Central Florida Distribution center.
Responsible for Managing warehouse contractors and scheduling inbound freight, to maximize warehouse turn ratios as well as containing the product into the smallest possible foot print in an effort to reduce warehouse and inventory carry cost.
Responsible for Managing and routing Delivery contractors in an attempt to maximize product comingling whenever possible, to reduce the delivery footprint and operating cost of our delivery fleet.
Responsible for continual review of the Inbound and Outbound freight systems looking for more efficient means to operate and contain cost.
Manage all day to day functions, OS&D claims and Client backorders.
MASCO CABINETRY, ORLANDO, FL. 10/2006 – 04/2012
OPERATIONS MANAGER
Created the Masco Florida distribution network (Hub and Spoke), where one central Warehouses feeds several smaller Service Centers thru out the state. This greatly reduced the Inventory caring cost as well as Warehouse foot print for the Florida Network. This initiative translated into a 22% cost containment compared to prior network. I received the Masco Cabinetry cost saving initiative of the year as a result of the network restructure.
Responsible for profit and loss for all the Florida Warehouse and service centers, created monthly sales and expense forecast as well and creation of the rough draft yearly operating budget.
Management all the daily Operations of a Major Household Cabinet Manufacturing, Distribution, Warehousing, and Insulation company, these tasks involved but not limited to over view of Customer order entry, factory order processing, transit logistics, warehousing, final delivery, installation and final sign of from the customer.
Acted as the Customer liaison for both MASCO’s Internal and External customers and handled any internal or external customer design, or production schedule changes.
C W JOHNSON / US EXPRESS LOGISTICS, ORLANDO, FL. 06/04 – 10/2006
FLEET MANAGER
Responsible for scheduling and covering all loads transferred to the US Express / CW Johnson dedicated customer.
Responsible for the Profit and Loss statements for the US Express / CW Johnson Orlando Location.
Responsible for the management of the daily operations, including Equipment Utilization ratio, analyzing daily and weekly run volume figures to forecast and better handle spikes in the business.
Calculate reconcile daily and weekly run rate per mile for all outbound and inbound shipments for our dedicated customer.
Responsible for creating shipments to service the customer’s clients in the central Florida and south west Florida markets. As an added bonus I was able to help provide Hurricane relief support for Hurricane Charlie in Florida and Katrina in Louisiana.
EXEL LOGISTICS, LAKELAND, FL. 03/03 - 05/04
GENERAL MANAGER
Responsibilities included management of the daily operations of the Exel Logistic Lakeland Distribution Center, Directly managed a staff of twenty two employee including two shipping supervisor.
Managed the Profit and Loss statements for the Exel Logistics Distribution Center, also responsible for the monthly forecast and revenue projections. Involved in the rough draft of the future Fiscal year Budget.
Created and revamped the delivery routes to contain cost and pass the cost saving to the customer. I was able to increase revenue by $300,000 per year by reducing route duplication and increasing equipment utilization while at the same time reducing expense to the customer.
Created systems to reduce cost and provide better services to the outlaying service areas.
RYDER INTEGRATED LOGISTICS, ORLANDO, FL. 1/01 - 04/03
CUSTOMER LOGISTICS MANAGER
Responsible for all transportation needs for dedicated customer.
Created the routing for the local operations.
Worked with customer to forecast their equipment needs and ramped up or decrease resources to best serve the customer.
Strived for and maintained a 98% delivery score with our mutual customers.
LEE SPRING COMPANY, BROOKLYN, NY. 3/98 - 01/01
OPERATIONS MANAGER
Managed a staff of over fifty-factory personnel, four supervisors, over two shifts.
Developed and coordinate programs plans, proofing plans, and require
Documentation for Lee Spring Customers.
Analyzed facility layouts to best maximize the space and production needs. Created Operational data and Production Schedules to ensure that the department was running as efficient as possible, and to determine utilization of workers and equipment.
Responsible for raw material and capacity planning for various workstations.
EDUCATION
Bachelor of Science in Industrial Engineering Technology State University of New York, Farmingdale, NY
Applied Associated of Science in Electrical Engineering State University of New York, Garden City, NY
Lean Six Sigma Orange Belt certified.
TECHNICAL SKILLS
Windows operating systems, Microsoft Office Suite, Six Sigma Orange Belt, Oracle, AS400
REFERENCE: Available upon request.
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