Shana Richardson
** ***** ******, **** ******, NJ 07018 (Phone) 973-***-**** ********@*****.***
Career Summary
A professional with 17 years of experience in the pharmaceutical industry. Proven ability to function within a team and as an independent contributor. Self-motivated with excellent organizational skills, demonstrated customer focus and strong interpersonal skills.
Professional Experience:
Cotton Funeral Service, Newark, NJ
Receptionist (December 2015 to Present)
Answer and direct calls to the appropriate Funeral director/Manager
Receive incoming telephone calls and assist callers with any questions or comments
Greeted and receive client families and/or other persons entering the office for information and assistance
Scanned, faxed and prepared Prayer Cards for families
Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned
Opens and sorts mail
St. Matthew AME Church, Orange, NJ
Security/Office Helper (November 2014-November 2015)
Direct members and non-members to their appropriate activity/rehearsal
Prepared bulletins for Sunday’s worship service
Worked sound booth for choirs to have rehearsal
Made copies
Answered phones and took messages
Made rounds on the outside grounds as well as the inside
Closed and locked up church
Regeneron Pharmaceutical, Tarrytown, NY
Clinical Document Associate (Contract) (CDMA) March 2014 May 2014
Renamed, filed electronic documents in eTMF system, ICF’s 1572’s Financial Disclosure Forms, CLIA Amendments, Deviation, IB’s CRF’s, Protocols etc.
Tracked and performed quality control of paper documents into EDC
Prepared and transitioned study documents to long-term archiving facility
Retrieved study documents from long term facilities when requested by teams and management
Novartis Pharmaceutical, East Hanover, NJ
IT Applications/SharePoint 2010 Support Associate (Contract) (Oncology) September 2012 May 2012
Worked closely with IT developers to configure and administer SharePoint Unit Sites
Enforce standards when implementing sites and sub-sites, along with other features of the environment
Manage intranet sites built on SharePoint 2010 and support the migration of SharePoint 2007 data
Worked with MA & CD teams to organize trial documents per defined folder structures in SharePoint 2010
Administered and maintained sites and sub-sites, site and system security along with structure and content
Created folder structures as required and migrated documents on shared drive into SharePoint 2010
Reconciliation of documentation and ensured that documents were available for every trial
Support system to Clinical Trial Teams in navigation through SharePoint
Delegated access on different levels, roles, responsibilities within SharePoint 2010
Merck Pharmaceutical, Whitehouse Station, NJ
Compliance Coordinator (Contract) (Global Health Outcomes) January 2012 to September 2012
Perform denied parties screenings of individuals list in the FCPA and the Compliance checks ensuring consistency and compliance
Provided documentation of the results of the screenings to GMAx manager
Review, identify, update all Due Diligence red flags and denied parties screening matches as per GMAx manager
Ensured FCPA Due Diligence was renewed in accordance with compliance requirements
Queried, reconciled, updated and ensure compliance with policies and procedures in OIG, EPLS, and OFAC results in SAP Database to the manager
Provide vendors with copy of the appropriate SOP’s and the FCPA training materials
Assisted senior staff in supporting activities, related to reporting requirements of observational studies
Maintained databases of observational studies to ensure compliance with reporting requirements
Liaison between study research teams in Clinical Trials
Identified, requested and ensured delivery of FCPA issues
Johnson & Johnson Pharmaceutical Research & Development, Raritan, NJ
eTMF Documentation Associate/Administrative Assistant (Contract) November 2010-April 2011
Supported the Investigator Document Assistant (IDA)
Filing essential documents and maintenance of the TMF
Retrieved study documents from long term facilities when requested
Faxed, scanned documents into electronic format prior to importing into TMF, ICF’s, 1572’s, Financial Disclosure Forms, CLIA, Amendments, Deviations, IB’s etc.
Excel tracker sheet communication between managers
Performed visual quality checks of e-documents prior to import to confirm image clarity and readability
At the end of studies review study files for organization, reconciliation for accuracy, completeness
Assisted with the maintenance of complex study files per SOP’s
Administrative duties (i.e. photocopying of document, paper file setup, etc.)
Accenture, Florham Park, NJ
Scanner/Indexer (Contract) January 2008-July 2009
Received and QC’d CRF’s for completeness
Scheduled video conferences
Created instruction manuals for CRF scanning/indexing process
Collaborated closely with international customer/to resolve DE issues
Trained new hires on the scanning/indexing process
Schering-Plough Kenilworth, NJ
Clinical Trial Associate/CRF Indexer (Contract) (Oncology)
Ensured receipt of all patient-specific case report forms (CRF’s)
Audit source documents for quality and legibility prior to submission to Clinical Document Warehouse
Determined if any documents required translation; forwarded documents to appropriate parties
Reviewed source documents for violations of HIPAA guidelines
Executed corrections to source documents according to GCP guidelines
ClinPro Incorporated, Bound Brook, NJ (Contract) August 2006-May 2007
Data Entry III, Senior Data Entry (Consultant) (Contract)
Performed second key entry and data cleanup
Validated database information for clinical drug studies
Created user instructions documents
Generated and resolved edit checks and manual queries
Roche Laboratories, Nutley, NJ
Clinical Data Entry Operator (Contract) (Consultant)
Assisted with updating and verifying clinical data, resolving data discrepancies and other related issues
Reviewed and updated data in Oracle Clinical Database and identified data entry problems and errors
Performed data entry screen testing
Ingenix Pharmaceutical Services, Basking Ridge, NJ Clinical Data Associate October 2000-January 2005
April 2001-January 2005
Reconciled and reviewed first and second pass data entry
Setup patient and investigator information
Uploaded documents within EDC (Electronic Data Capture)
Interacted with clinical data coordinators to negotiate Project Timelines
Reviewed data listings for verification
UAT Testing
Reviewed discrepancy database, generated query of DCF’s and audited various studies
Assisted with filing of case report forms and utilized Oracle Clinical and SAS
Clinical Data Entry Operator October 2000-January 2005
Performed first and second pass entry from case report forms (CRF’s)
Reviewed clinical data of assigned studies for consistency & accuracy; reconciled between clinical ranges
Audited various studies and assisted filing of case report forms (CRF’s)
Technical Skills:
Microsoft Office Suite, Word, Excel, PowerPoint, SharePoint 2010, eTMF, Clinplus 2.1, 3.2, Oracle Clinical 3.1, 3.2, 4.0, SAS
Education:
Colorado Technical University, Colorado Springs, Colorado (Online)
Pursuing BSBAE in Project Management 8.0
Other Licensures:
SORA License, Copco Detective Agency, Basic CPR Training September 2014