Customer Service Microsoft Office
Resume:
Kayla Larson
Prescott WI 54021
CAREER OBJECTIVE
Professional Position in Introductory Financial Management PROFESSIONAL EXPERIENCE
Northern Auction River Falls, Wisconsin March 2016 – Current Administration Manager
● Handle basic bookkeeping for small auction company, using QuickBooks and JBS auction program ensure all invoices and settlements are up to date
● Ensure all cash, check and credit card transactions and deposits are handled properly
● Pay all accounts payable and ensure all company taxes and forms are regularly updated and paid
● Handle customer collections for small business
● Assist owner/auctioneer with preparing auctions (i.e. writing up descriptions of items sold, advertise for auctions on Facebook, Craigslist etc., review auctions for typos and errors).
● Clean and maintain office area, ensure office inventory is stocked
● Handle all customer contact via phone, email or walk in, and escalate any to owner/auctioneer as needed
● Work directly with owner/auctioneer on any miscellaneous tasks he needs handled Schwan’s via Accountemps Bloomington, Minnesota November 2015 – January 2016 Re-Routing Engineer
● Handle driver manifests from over 500 depots, to update from handwritten changes of the route into the route databases
● Review and approve time change and status change requests (relocations or cancellations)
● Verify day changes off route maps to ensure that no outliers would be created or reduce outliers
● Work with Regional Route Supervisors to approve any large time or day changes or to request more information on changes being requested
● Roughly handle 100-150 pages of manifests daily
Rapid Advance Bethesda, Maryland January 2015 – October 2015 Sales Coordinator
● Handle applications for alternative lending, ensure proper information is present, screen all documents given for quality and ensure that documents meet product requirements
● Ensure data is promptly and accurately entered into Salesforce/CALC database
● Pull credit of applicants following proper legal procedures
● Ensure all applications are entered within a strict time period of 2-3 hours. At a general time of 10-15 minutes per application
● Handle 30 or more applications in a business day Treasure Island Resort and Casino Welch, Minnesota July 2011 – July 2014 Cash Services Cashier
● Full time cashier handled cash exchanges, credit card transactions, electronic checks, chips, and promotional slips
Kayla Larson
715 Shane Park Circle Apt 1
Prescott WI 54021
● Verified funds and monitored transactions between coworkers, checked for exact change and correct amounts
● Audited banks for entire casino serving 1400+ customers and followed up on discrepancies, or alerted department managers of variances
● Filled out and distributed winnings for jackpots up to $30,000, ensure proper transfer slips were written and signed
● Counted, transferred, and distributed anywhere from 75K-2.5 million dollars daily in casino transaction
EDUCATION
Associates of Accounting Estimated Graduation Date 12/2016 Southern New Hampshire University
SKILLS
● 10 Years Customer Service & Communication Skills
● 3 Years General Ledger & Cash Reconciliation
● Experience with QuickBooks
● Experience with Microsoft Office products
● Time Management Skills
● Experience with Salesforce
● Ability to maintain job duties without supervision
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