Manager Management

KIEU PHAM

Home: 703-***-**** – Cell: 571-***-****

********@*****.***

Years of Professional Experience: 8+

Clearance: Public Trust

Education Background: ECPI College of Technology – CompTIA A+ Core Hardware

University of Maryland at College Park – B.S Computer Science

SUMMARY

I have 8+ years of experience in the Information Technology (IT) Help Desk with a strong knowledge of a Procurement and Inventory Specialist. Outstanding ability to scheduling, organizational, guidance, and negotiation skills, demonstrated through in inventory management, supply chain and purchasing. Well versed in counting, reconciling part numbers, compiling, verifying and reporting periodic statistical information to management and keeping accurate records of inventory movement. Reliable and resourceful with vendors relationships to develop performance-based and negotiating low-cost conclusions.

CORE QUALIFICATIONS

Inventory Management Procurement Management Vendor Relations

Budget Management Safety Inspections Productions Planning

Discrepancy Management Cycle Counts Receiving and Shipping

EXPERIENCE

ViaTech System, Inc. (2/2008 – 7/2016)

Position: Procurement/Inventory Specialist and Local Property Officer (LPO) Coordinator

. Assist Program Manager/Contracting Officer’s Representative (COR) with purchasing-related tasks

as to perform assessments of product details, evaluate cost of products, review planned orders, and

recommend process for future orders.

. Develop with Program Manager / COR regards to material shortages and surplus, lead time, restocking points,

and reconciliation differences.

. Work with Accounting Department to ensure purchases are within the approved budget and work.

. Track and deliver annual inventory to eliminate overstock and obsolete materials reductions consistent with

budget guidelines.

. Create and manage open purchase orders to ensure that material and services are provided in accordance with

contracted terms and conditions and maintain procurement data into System, Application and Product (SAP).

. Expedite purchase orders where required to maintain material flow and provide customers in Customs and

Border Protection (CBP) of Homeland Security Department (DHS) requesting.

. Administer purchase request for vendor bids, secures quotes and negotiates pricing with vendor for most 5%-7% reduction from “list” price for major purchase of IT hardware/software products with averaging total annual expenses $3 - $5 million.

. Work directly with vendors to address problems with scheduling, short shipments, and invoices discrepancies.

. Audit purchases, receipts, and invoices. Gathered, recorded, tracked, and verified products.

. Maintain up to date Approved Vendor List in accordance with CBP Technology Reference Model guidelines.

. Run daily inventory report of all incoming/outgoing products to Program Manager and COR.

. Calculate and track monthly on time delivery data and present results and recommendation for improvement to purchasing and inventory management.

. Perform weekly/monthly inventory levels to meet /exceed Inventory Turn goals.

. Administer stock changes when products were either discontinued or nearing end of life and work appropriately with Lead Technician to mitigate any issues for new products.

. Maintain and update Inventory Item Master with new Part Numbers and revision to existing part numbers, including supplier, price and standard cost information.

. Scheduled and conducted quarterly inventory audits to maintain 100% inventory accuracy.

. Oversee receiving operations and ensures that all requirements for inspection and accountability are maintained

in good condition at the Warehouse.

. May supervise supply team consisting of Supply Technicians and Shipping and Receiving Clerks to manage requisitioning of all parts and materials required to support designated projects such as US VISIT, GES, LBI, PRIDE, PSPO, and IDENT.

. Monitor Remedy ticket work flow by ensuring technicians enter equipment’s correction information into ticket note.

. Manage all CBP Furnished Equipment/Property issue in support of contract.

. Responsible for working with the Asset team to ensure products with an acquisition value of $5,000 or more required to being entered into SAP.

. Assist LPOs field perform the transferring equipment from the organization site to site in SAP annual inventory.

ECPI College of Technology (Student: 8/2006 – 12/2006)

Laboratory – Hand on Training, experienced:

. Hardware: Diagnose hardware problems by disassembling, repairing and upgrading hardware components

. Operating System: Install, configure, upgrade and maintain software applications on workstations and laptops, including needs analysis and troubleshooting equipment failures to determine cause and to recommend and perform corrective actions

University of Maryland at College Park (Student: 1/1998 – 9/2001)

Workstation Monitor a Maryland (WAM) using designed, developed, implemented and maintained various network programming projects, such as:

. Passenger reservation software for USAir airline

. Inventory system in C++ software, compatible with Microsoft/SQL Server to locate supplies more efficiency for a bookstore

Safeway Supermarket at South Lakes, Reston, VA (Customer Representative: 12/1993 – 1/2001)

. Trained new employees in stocking and general store operation

. Worked with teams to perform variety of tasks throughout the store

SKILLS

. Computer Languages: C++

. Software: MS office, Remedy BMC and SAP, SharePoint, Windows 9x/NT/2013/XP

. Hardware: support Dell (PC system, Servers and Printers), HP Printers, Cisco Switches, APC units, Monitors (View Sonic and Asus)

OTHER

. US Citizen

. Federal Government Clearance (States Custom and Border Protection Single Scope Background Investigation)

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