Administrative Assistant Manager
Resume:
FRANKIE Y. WHITE
Smyrna, TN 37167
OBJECTIVE: Work in a developmental capacity performing assignments and completing training, aimed to prepare the incumbent to gain knowledge and skills necessary to perform the duties for an area business or corporation where my skills and education will benefit my employer.
WORK EXPERIENCE:
PASI
7100 Commerce Way Ste 180
Brentwood, TN 37027
Supervisor- Jenny Felt -615-***-****
1/2013 – Present – Litigation Support
-Print and process affidavits
-Court cost for attorneys
-Place affidavits with attorneys
-Mail affidavits to attorneys
-Email affidavits to hospital
-File affidavits by hospital
-Run weekly reports for hospital
-Print itemized statements
-Scan documents to send to hospital
-Train new employee
-Input and receive information from HMS, FACS, DAR
Supervisor – Daniel Arbuckle/Darla Fernandez – 615-***-****
12/2010 –1/2013 – Claims Rep
-Calling on past due accounts daily.
-Resolving problems on accounts daily
-Re-filing accounts with new insurance information.
-Ability to utilize directory assistance
-Handle all calls with courtesy and professionalism
-Med-Gap
CARTER G. WOODSON INSTITUTE
1 Elizabeth Place
Dayton, OH 45417
Supervisor – Carols Blair – 937-***-****
8/2008 – 6/2010 –
-Answer phone in a professional manner
-Greet visitors to school
-Order and dispense school supplies
-Accept and deposit funds for lunches, school supplies and student activities
-Record financial transactions
-Balance student-organization and other school fund accounts
-File students school records
-Maintain calendar of school events
-Oversee student activities
-Monitor classroom during temporary absence of teacher
-Works collaboratively with EMIS Coordinator/MDECA
-Disburse mail daily
-Secretarial duties
-Cheerleader Coach
-Enrollment specialist
-Retention specialist
-Mentor to young ladies
One Childrens Plaza
Dayton, OH 45404
Supervisor – Dr. Mark Hofeldt – 937-***-****
5/2005 – 6/2008 – Office Manager-Anesthesiologists Dept.
-Reconcile daily cash intake
-Make weekly deposits
-Provide weekly cash report to President of PAAD
-Maintain the highest degree of confidentiality
-Disburse mail daily
-Mail all daily-billing slips to billing service
-Verify total daily charge sheets against daily surgical records
-Prepare written meeting agenda and minutes
-Schedule physician meetings as necessary
-Provide basic business secretarial services to 10-12 physicians
-Answer phone and professionally manage calls as appropriate
-Keep all files maintenance records up-to-date
-Coordinate employee and physician hours for processing for payroll
ANGEL HEARTS HOME HEALTH CARE
2 River Place Street
Dayton, OH 45402
Supervisor – Jennifer Jones – 937-***-****
10/2006 – 10/2007 – Scheduler Supervisor
-Schedule aide with clients
-Answer phone in a professional manner
-Match aide and clients into computer database
-Disburse checks to employees
-Orientation with new hires
-Terminate employees
-Train new employees
-Report to client case manager of any change, by phone or via email
-Report to pre-relations concerning missed visits
INTERNAL REVENUE SERVICE SOUTHEAST
Cincinnati Service Center (WPAFB)
Cincinnati, OH 45499
Supervisor – Monica King – 937-***-****
2/1999 – 1/2005 – Lead Data Transcriber/Union Steward
-Process a wide range of tax documents and enter them into the computer database
-Maintain a record of documents processed
-Train new employees
-Calculated the numbers need to be met at the end of the day
-Maintain the highest degree of confidentiality
-Help employees solve problems as a NTEU steward
-Schedule meetings with managers and employees
-Answer telephone in a professional manner
-Travel for business meetings
-CIT Training for new employees
DAYTON BOARD OF EDUCATION – MCNARY SCHOOL
115 S. Ludlow Street
Dayton, OH 45402
Supervisor – Mrs. Terry Walker – 937-***-****
8/1990 – 10/1998 – Assistant Secretary
-Payroll for staff
-Attendance for staff and students
-Scheduling appointment for principal and teachers
-Filing alphabetic and numerical
-Typing various letters and documents
-Disburse mail daily
-Answer telephone in a professional manner
-Ordering supplies
-School banking for students grade K-6th
-Register Kindergarten students at Roosevelt center
-Enter student information into the computer database
-Make photocopies
EDUCATION:
Southwestern College of Business
111 West First Street
Dayton, OH 45402
Major: Office Clerk
Date of Graduation: July 21, 1990 (MAGNA CUM LAUDE)
SKILLS:
Working Well Under Pressure Data Entry Microsoft Word
Communicating Effectively Windows Word Process
Ordering Supplies Intranet Meeting Deadlines Power Point Quick Learner Outlook
Filing (alphabetic and numeric) Word Perfect Internet
CERTIFICATES:
Office Clerk
CIT Training
Moral Committee
3-Years Perfect Work Attendance
NTEU Steward
Managers’ Award
College Honors’
Collector of the Month
Certified Health Collector
Collector of the Year
High Rollers Club
SUPPLEMENTAL INFORMATION:
Well-organized, hard working and a dependable person that is honest, loyal and committed to professionalism with the ability to be an independent worker or to work as part of a team or as a team leader.
REFERENCES:
Dr. Mark Hofeldt – Director of Anesthesiologist– 937-***-**** – PAAD
Carlos Blair – Principal – 513-***-**** – Carter G. Woodson Institute
Robert Cannon – Chief of Operation – 937-***-**** – Carter G. Woodson Institute
Tawanna Peters –Administrative Assistant/Co-worker –936**-***-****– PASI
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