FRANKIE Y. WHITE

*** ********* *****

Smyrna, TN 37167

615-***-****

OBJECTIVE: Work in a developmental capacity performing assignments and completing training, aimed to prepare the incumbent to gain knowledge and skills necessary to perform the duties for an area business or corporation where my skills and education will benefit my employer.

WORK EXPERIENCE:

PASI

7100 Commerce Way Ste 180

Brentwood, TN 37027

Supervisor- Jenny Felt -615-***-****

1/2013 – Present – Litigation Support

-Print and process affidavits

-Court cost for attorneys

-Place affidavits with attorneys

-Mail affidavits to attorneys

-Email affidavits to hospital

-File affidavits by hospital

-Run weekly reports for hospital

-Print itemized statements

-Scan documents to send to hospital

-Train new employee

-Input and receive information from HMS, FACS, DAR

Supervisor – Daniel Arbuckle/Darla Fernandez – 615-***-****

12/2010 –1/2013 – Claims Rep

-Calling on past due accounts daily.

-Resolving problems on accounts daily

-Re-filing accounts with new insurance information.

-Ability to utilize directory assistance

-Handle all calls with courtesy and professionalism

-Med-Gap

CARTER G. WOODSON INSTITUTE

1 Elizabeth Place

Dayton, OH 45417

Supervisor – Carols Blair – 937-***-****

8/2008 – 6/2010 –

-Answer phone in a professional manner

-Greet visitors to school

-Order and dispense school supplies

-Accept and deposit funds for lunches, school supplies and student activities

-Record financial transactions

-Balance student-organization and other school fund accounts

-File students school records

-Maintain calendar of school events

-Oversee student activities

-Monitor classroom during temporary absence of teacher

-Works collaboratively with EMIS Coordinator/MDECA

-Disburse mail daily

-Secretarial duties

-Cheerleader Coach

-Enrollment specialist

-Retention specialist

-Mentor to young ladies

One Childrens Plaza

Dayton, OH 45404

Supervisor – Dr. Mark Hofeldt – 937-***-****

5/2005 – 6/2008 – Office Manager-Anesthesiologists Dept.

-Reconcile daily cash intake

-Make weekly deposits

-Provide weekly cash report to President of PAAD

-Maintain the highest degree of confidentiality

-Disburse mail daily

-Mail all daily-billing slips to billing service

-Verify total daily charge sheets against daily surgical records

-Prepare written meeting agenda and minutes

-Schedule physician meetings as necessary

-Provide basic business secretarial services to 10-12 physicians

-Answer phone and professionally manage calls as appropriate

-Keep all files maintenance records up-to-date

-Coordinate employee and physician hours for processing for payroll

ANGEL HEARTS HOME HEALTH CARE

2 River Place Street

Dayton, OH 45402

Supervisor – Jennifer Jones – 937-***-****

10/2006 – 10/2007 – Scheduler Supervisor

-Schedule aide with clients

-Answer phone in a professional manner

-Match aide and clients into computer database

-Disburse checks to employees

-Orientation with new hires

-Terminate employees

-Train new employees

-Report to client case manager of any change, by phone or via email

-Report to pre-relations concerning missed visits

INTERNAL REVENUE SERVICE SOUTHEAST

Cincinnati Service Center (WPAFB)

Cincinnati, OH 45499

Supervisor – Monica King – 937-***-****

2/1999 – 1/2005 – Lead Data Transcriber/Union Steward

-Process a wide range of tax documents and enter them into the computer database

-Maintain a record of documents processed

-Train new employees

-Calculated the numbers need to be met at the end of the day

-Maintain the highest degree of confidentiality

-Help employees solve problems as a NTEU steward

-Schedule meetings with managers and employees

-Answer telephone in a professional manner

-Travel for business meetings

-CIT Training for new employees

DAYTON BOARD OF EDUCATION – MCNARY SCHOOL

115 S. Ludlow Street

Dayton, OH 45402

Supervisor – Mrs. Terry Walker – 937-***-****

8/1990 – 10/1998 – Assistant Secretary

-Payroll for staff

-Attendance for staff and students

-Scheduling appointment for principal and teachers

-Filing alphabetic and numerical

-Typing various letters and documents

-Disburse mail daily

-Answer telephone in a professional manner

-Ordering supplies

-School banking for students grade K-6th

-Register Kindergarten students at Roosevelt center

-Enter student information into the computer database

-Make photocopies

EDUCATION:

Southwestern College of Business

111 West First Street

Dayton, OH 45402

Major: Office Clerk

Date of Graduation: July 21, 1990 (MAGNA CUM LAUDE)

SKILLS:

Working Well Under Pressure Data Entry Microsoft Word

Communicating Effectively Windows Word Process

Ordering Supplies Intranet Meeting Deadlines Power Point Quick Learner Outlook

Filing (alphabetic and numeric) Word Perfect Internet

CERTIFICATES:

Office Clerk

CIT Training

Moral Committee

3-Years Perfect Work Attendance

NTEU Steward

Managers’ Award

College Honors’

Collector of the Month

Certified Health Collector

Collector of the Year

High Rollers Club

SUPPLEMENTAL INFORMATION:

Well-organized, hard working and a dependable person that is honest, loyal and committed to professionalism with the ability to be an independent worker or to work as part of a team or as a team leader.

REFERENCES:

Dr. Mark Hofeldt – Director of Anesthesiologist– 937-***-**** – PAAD

Carlos Blair – Principal – 513-***-**** – Carter G. Woodson Institute

Robert Cannon – Chief of Operation – 937-***-**** – Carter G. Woodson Institute

Tawanna Peters –Administrative Assistant/Co-worker –936**-***-****– PASI

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