LOUELLA MARIE SAPIO MANALO
Blk ** Lot * Durian St. Villa Luisa Homes III, San Agustin III,
Dasmariñas City, Cavite, Philippines 4114
• 090******** • *******.*******@*****.*** • Skype Id: louella.marie16
WORK EXPERIENCES:
CASHIER/ CUSTOMER SERVICE REPRESENTATIVE (February 2, 2015 up to Present)
BDO Unibank Inc. – SM Dasmariñas A Branch
Known as “Bank Teller”.
Responsible for providing accurate, efficient and timely processing
of over-the-counter transactions.
Reconciles cash drawer by proving cash transactions; counting and
packaging currency and coins; reconciling loan coupons and other
transactions; turning in excess cash and mutilated currency to head
teller; maintaining supply of cash and currency.
Interacts with a company’s customers to provide them with
information to address regarding products and services.
Indentify and assess customer’s needs to achieve satisfaction.
Sales and Marketing Staff (May 12, 2014 – Sept. 15, 2014)
Performance Travel & Tours International
Promoting and marketing the business.
Arranging flights, insurance and accommodation of our clients.
Helping them to organize their holiday or vacation on a limited budget.
Keeping clients up to date with any changes.
PASSPORT DETAILS:
Passport No. : EC0545245
Plase of Issue : DFA Manila
Date of Issue : March 13, 2014
Date of Expiry : March 12, 2019
SEAFARER’S IDENTIFICATION AND RECORD BOOK DETAILS:
SIRB No. : 0955109
Place of Issue : Manila
Date of Issue : July 19, 2016
Date of Expiry : July 17, 2026
TRAINING EXPERIENCES:
Basic Training (June 27 – July 5, 2016)
PNTC COLLEGES – Maritime Training Center
Intramuros Corporate Plaza, Recoletos St., Intramuros, Manila
Practicum / On-the-Job Training- Completed 550 Hours (Oct 22, 2013 – Jan. 23, 2014)
Housekeeping Department
Herald Suites Solana
2914 Finlandia corner Einstein Street, Makati City
SEMINARS ATTENDED:
Pre-Employment Seminar (March 3, 2014)
University Auditorium
Lyceum of the Philippines University – Cavite Campus
Governor’s Drive, Brgy. Manggahan, General Trias, Cavite
Personality Development Seminar (November 25, 2013)
University Auditorium
Lyceum of the Philippines University – Cavite Campus
Governor’s Drive, Brgy. Manggahan, General Trias, Cavite
Basic Hotel Operations (September 18, 2012)
Crown Regency Hotel and Towers
Fuente Osmeña Boulevard, Cebu City
Test of English for International Communication (August 23, 2012)
University Auditorium
Lyceum of the Philippines University – Cavite Campus
Governor’s Drive, Brgy. Manggahan, General Trias, Cavite
SKILLS AND STRATEGIES:
Computer Literate.
Good Communication Skills.
Having a wholesome values of honesty and integrity.
Always willing to learn new things for me and the company’s benefit.
Ability to multi-task, prioritize, and manage time effectively.
Able to work long shifts and under stress.
EDUCATIONAL ATTAINMENT:
Bachelor of Science in International Travel and Tourism Management
Lyceum of the Philippines University – Cavite Campus
Governor’s Drive, Brgy. Manggahan, General Trias, Cavite
Year Graduated: April 25, 2014
PERSONAL INFORMATION:
Country of Origin: Philippines
Date of Birth: October 16, 1993
Age: 22 yrs. old
Gender: Female
Height: 5’2”
Weight: 46kg.
Civil Status: Single
Nationality: Filipino
CHARACTER REFERENCES:
Marevic A. Gambayan
Operations Manager
BDO Unibank Inc. – SM Dasmariñas A Branch
Mary Jane Perez
Service Officer / Junior Assistant Manager/2
BDO Unibank Inc. – SM Dasmariñas A Branch
I hereby to certify that all the above information given were true and correct through the best of my knowledge.
LOUELLA MARIE S. MANALO
Applicant