Michael Thomas Meggison

** ********** ****, ********, ** 14526

Cell 585-***-**** E-mail acwat9@r.postjobfree.com

Qualifications / Skills:

Over a decade of experience in administrative

Excellent communication and interpersonal skills

Strong problem solving skills

Demonstrated ability to identify gaps and provide direction to implement improvement

Excellent time management skills with the ability to prioritize

Strong attention to detail

Strong organization skills

Proficient in Outlook, Microsoft Word, Micro-soft Excel, Microsoft Access and PowerPoint.

Demonstrated ability to interface with senior management

Superior record keeping skills

Operates desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions

Prepares, transcribes, composes, types, edits and distributes agendas and minutes of meetings.

Coordinates with various staff for operational support activities of the unit; serves as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.

Employment History

2015 – 2016 Sutherland Global Services - Rochester, NY

oSuccessfully completed contract position for the recruitment department of SGS.

oPerformed calling and testing for potential candidates for employment for company in Canada.

oRecorded and maintained a database file of contacts for the Canadian recruitment team.

oWorked with talent acquisition department to develop strategies for attracting talent to company.

oReferred interested candidates with appropriate resumes located in website Monster.com to recruitment for evaluation.

2014-2014 Frontier Communications - Rochester, NY

Business Operations Specialist

oSuccessfully completed project to integrate clients to Emptoris client database for the Frontier area takeover of former AT&T business coverage in the Connecticut area.

oTracked transferred contracts and expiration dates of former and current Frontier vendors.

oObtained vendor information from former AT&T vendors and entered it into Emptoris database. Also obtained pricing detail of current Frontier vendors.

oCategorized vendors into spend categories and maintained vendor relationships as a business analyst.

oEstablished and maintained communicating services across business units or from the project team to the organization.

oMaintained the storage and retrieval of all project communications data and business metrics.

oReviewed contracts, cost proposals and contract supplements and contacted AT&T vendors to continue with Frontier once the takeover was completed.

oIssued contracts for review.

2013-2014 Maximus Federal Services - Penfield, NY

Operations/Claims

oReviewed Level 2 Medicare Part A cases for accuracy, including recovery audit counselors (RAC), adjudicators, medical summaries, Medicare Administrative Contractors (MAC), and information regarding beneficiary and representative(s).

oClosed Medicare Part A cases and sent the liability information (final decision letters) via fax and mail to respective beneficiary and representative(s).

oMailroom and document scanning when needed.

2013–2013 Xerox Corporation - Rochester, NY

Model Management/Print Production

oResearched printers and copiers on the internet and/or company intranet for certification and compliancy, and returned completed data to requesters from the company.

oLogged, updated, modified and tracked model and copier information (i.e.: model attributes, specifications, features, cost items, and functionalities).

2012–2012 ACC Business Solutions - Rochester, NY

Contract Administrator / Contracts Specialist

oSuccessfully completed temporary assignment for a downsizing business.

oResponsible for contract Master Agreement and Custom pricing verification.

oCompleted Otis order entry for all services, and effectively managed and resolve all order jeopardies.

oEnsured completeness and accuracy of data.

oSubmitted orders to AT&T for credit assessment, security deposit verification, and processing refund requests.

oParticipated on conference calls with customer and or AT&T to resolve issues/answer questions.

oMaintained register for incoming and outgoing communications. Recorded details such as the date, time, sender and receiver within the register.

oResponsible for effective communication to the sales channel and/or customer, maintained order intervals, and adhered to the Sarbanes-Oxley rules and guidelines.

oIdentified problems, obtained resolution and effectively followed up in order to complete an order successfully.

2007–2012 Kelly Services - Rochester, NY

Administrative Assistant, front desk, and record keeping positions

oSuccessfully completed temporary positions for Bausch and Lomb (Rochester), Penfield Central School District Office (Penfield), and Hillside Children’s Center

oData Management Accountable for the documentation and storing of client and agency documents/ files in a confidential database, and reporting of data to NY State.

oGeneral Administrative telephone greeting and meeting people at front desk, inventories, supplies, dictation, creation of fliers, pamphlets, booklets.

oFacilitating meetings, planning meetings, minutes.

2003–2007 Paychex, Inc. - East Rochester & Brighton, NY

Distribution Specialist & Administrative Assistant

o Data Management Accountable for the imaging, documentation and storing of client and company documents/ files in a confidential database.

o Inventory Management Filled orders for office supplies and maintained an inventory for the entire department

oResponsible for ordering and sending client and corporate documents to the P9000 printer for distribution to managers and CSA’s.

oTechnical writer for office and company literature.

oResponsible for day-to-day operations and maintenance of the printers and fax machines for the entire department. Identified and corrected malfunctions of all office machinery.

Education

Northeastern University Master of Arts Degree Boston, MA

SUNY at Geneseo Bachelor’s Degree Geneseo, NY

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