Data Entry Customer Service

**** ******** **** *****, ************, TN ***** 615-***-****

Paula Julian

Objective

A career with an organization offering challenge within a strong team oriented environment where I may apply my skills and experience to help bring the best customer service to a company.

Experience

2011/2015

Black Box Network Services

Murfreesboro, TN

Payroll Supervisor

Process Payroll for 4 companies totaling 400 employees using ADP

Calculating and manual data entry of personal days, holidays, vacation days, bereavement, and jury duty

Maintain and control confidential time records and personal information for all Black Box employees

Supervise timekeeping for 400 employees manually with timesheets

Responsible for manually editing timesheets for employees

Responsible for wage verifications for all employees

Maintain and manually responsible for direct deposit, pay increases, keying and data entry information on paychecks such as miss-punches

Keying and data entry of W-4 forms and W-2 forms for 4 companies totaling 400 employees

Responsible for editing and maintaining reports for all Black Box employees. Checking and changing any personal information on employees such as taxes, address changes, salary increases, and job titles

Excellent communication with supervisors, managers and Vise Presidents to adjust any problems with employees

Excellent problem solving skills on a daily basis

Running and processing reports on demand using ADP reporting

Research and special projects as needed

Responsible for inputting and calculation perfect attendance, bonuses, retro pay for the employees and restricted stock of Black Box

Process Garnishments, Tax Levies and Child Support

Process all documents for state and withholding taxes for 4 companies

Training the Payroll Dept on policies and procedures

Process and distribute checks weekly and biweekly

Process and upload 401K files to NTCA, John Hancock, Charles Schwab and Guardian

Conduct employee meetings on a weekly basis

Conduct employee work evaluations on a yearly basis

2008/2011

Crye-Leike Relocation Services

Brentwood, TN

Expense Analyst

Processed and calculated expense reports for our clients employees

Responsible for processing and editing monthly reports for clients

Communicated daily with managers concerning issue or concerns with expenses

Processed and mailed checks to our clients

Data entry client information pertaining to relocation purposes for our clients employees

Utilized Excel to track weekly and monthly expenses

Responsible for data entry for taxes at year end

2006/2008

Untied Community Advisory Services

Lenoir City, TN

Brokerage Administrative Assistant

Managed calendar for the Broker

Managed all incoming and outgoing phone calls

Set Up new brokerage accounts for customer’s

Mailed out checks from customer’s accounts

Data Entry new clients into Act

Coordinated/Organized seminars

Responsible for monthly reports

Utilized Excel to track new referrals

Education

1991/1995

Calvary Baptist High School

Kingston, TN

High School Diploma

Computer Skills

Proficient in Proficient in Microsoft Office, Word, Excel, Lawson, Kronos timekeeping, ADP and Ceridian.

Contact this candidate