EDUCATION:

**** *********** ** ******** ***** in Educational Administration

Oswego State University

**** **** ******* *************

Rochester Institute of Technology

**** ******* ** ******* ** Education

Nazareth College of Rochester

1981 Bachelor of Fine Arts

Syracuse University

EMPLOYMENT:

11/2014-Present Xenios 2TouchPOS Systems Rochester NY

Training Materials Developer

My current position title is a Technical Materials Developer for Xenios. The position involves creating written and virtual training for the software of a state of the art “Point of Sale” company. The materials developed are attached to the company business website as well as on a cloud to be downloaded as needed. The materials are managed through a learning management system. Materials are offered as a training package to our present and future customers. The training has several components including reading, listening, interacting, reference materials, and managing web materials. The interactive segment offers the participants a way to become certified in using the system. There are times where presentations are necessary, and materials are written for the business as well as for the participants and customers.

2011-Present Multiple income streams employed with Wayne FL BOCES as an Online teacher of Art HS level; also employed as a Substitute in the Wayne FL System, employed with RCSD as a Project Support Artist or Scenic Painter, also employed at Wayne CSD in the same type of position, working for Eagle International as a Contract Trainer on an as need basis, employed at Oak Hill CC, working for Vision Nissan in Webster NY as a Sales consultant, writing the “Owners First” procedures and documentation and completing other activities as assigned.

LEADERSHIP EMPLOYMENT:

2012-2014 Trainer for Eagle/Salesforce CRM system

2008-2011 Project Assistant/ W.E. Supervisor of Adult Education

Rochester City School District

2003-2008 Director of Adult and Community Education

Webster Central School District

Spring 2000 Long Term Substitute Art Teacher

Penfield High School

1996-2009 ISO 9000 Technical Writer/Auditor

1987- 1996 Art Teacher / Gifted Coordinator

Manchester-Shortsville Central School District

1982-1987 Teacher Substitute SSLHI

Teacher Assistant, DMH, TMR, EH Williamson BOCES Williamson N.Y.

CERTIFICATIONS:

2000 SAS Provisional

SDA Permanent

1997 Lead Auditor Certification British

Standards Institute

1992 Art K-12

New York State Certification Permanent

1982 Teacher Assistant/ Long Term Substitute

Special Education Teacher

APPLIED EXPERIENCES:

Completed Scenic painting for School of the Arts and Wayne CSD. Worked on Musicals including providing input regarding lighting and sound, assisted with staging and back stage direction, assisted with rehearsals, managing large groups of performers and providing written information for the programs

Implementation of Strategic Business Planning process including the development of internal and external customer surveys and analysis of data. Development of training programs in an industrial and commercial setting

Presentation of information to management team

Leadership skill development to implement quality systems

Total Quality Management program leader (Train the Trainer) trainer in Statistical Process Control

Teaming for shared decisions / planning

Worked to develop training and identification of training needs processes to be incorporated into the Quality Program

Working with groups to identify how processes are completed and how to streamline these processes and write about them

Experience with applied teaming to be used for all development processes

Developed organizational diagrams for companies and job descriptions

Worked in the HR Department developing the Building Blocks of the organization wrote manuals conducted training.

COMPUTER EXPERTISE/EXPERIENCE:

Microsoft Office Cloud Solutions Training

Microsoft Outlook POS Systems

UNIX System Access

Microsoft Access iPad and Touch Technology

WinCap eGrades

Chancery System Keynote

Power Point Data Entry

J- Peg Data Microsoft Movie Maker

National Reporting Systems On Line Instruction

Training/Marketing Database WebEx

Smart Board Technology CRM systems Sales Force and VIN

Data Entry/Recording Webpage Maintenance

MANAGEMENT EXPERIENCE:

At RCSD I held the title Project Assistant / Work Experience Supervisor. My functions included; grant writing and maintenance, working within a federally funded project operated in the Rochester City School District to support educational programming for disadvantaged city residents. Managing and integrating real world work activities into a program framework. This included work readiness skill development, job training, GED preparation, test practice and GED test administration. Planning with the supports available in the community to orchestrate proper integration, and working with the family and the students to ensure that all services available could be provided. This position required meeting supporting agencies, teaching, lecturing setting up a real world manufacturing process /business, and integrating with community programs. Wrote grants on the grant writing team and won top awards for the national and federal grants. This required excellent note taking and record production for the purpose of grant, national reporting, EPE and DHS funding requirements.

Webster CSD managed an Adult Education Program, planned for the Adult Learning Environment, working directly with adults both in manufacturing and in an educational setting. Participated in partnership activities that involved school to work and developed partnerships for students as summer interns and OJT Training. Experienced with the development and implementation of curriculum and instructional activities that enhance adult literacy skills, soft people skills, benefits, new employee orientation, employee handbooks, and product orientation. Assessment of these services was aligned with the desired outcomes to develop a process for Plan- do -Check -Act. This included extension studies management for certificate-based programs. Increased attendance of the program by 110% doubling the size + more! Increased tuition monies from $15, 000.00 to over $65,000.00 each session. Other activities included scheduling and program implementation; development of operational process for the program to include handbooks, web based program management and staff development for leaders. (Train the Trainer. Developed and implemented all accounting processes to manage budget with 99.9% accuracy and real time program funds management, completed all HR Functions relative to the Adult Education Program. Wrote and maintained the EPE grants for the program.

My business experience includes working directly with CEO’s confidentially. I provided support in several different capacities including all ISO functions, in the construction sector~ manufacturing and optics~ writing operational documents for business processes including inventory for service fleets, welding instructions, quality assurance documents for manuals, presentations for customers, union meetings, assisted with business website content and newsletters; and I have written winning grants for businesses.

Nine years’ experience teaching Art with Manchester-Shortsville grades 3-12. While working with the district I also served as coordinator of the Gifted and Talented Program; I screened students, developed curriculum, and notified/engaged parents to build a successful and interesting program for the students. During this time I wrote grants to maintain the scholastic arts show.

Five years with Williamson BOCES hired as a Department of Mental Health Teaching Assistant. Three of the five years I was at the educational center working with students who were placed in an institutional setting. The educational handicaps included EH, EMR, Profoundly Retarded, and Autistic, TMR, and MR. My responsibilities as a Teacher Assistant/Long Term Sub. included writing IEP’s with the team, attending CSE meetings and working with support services to provide counseling to the students. Wrote lesson plans, and working with parents to provide a well-rounded supportive environment for students. Two of the five years I served as a long-term substitute teacher and teacher assistant in the SSLHI program providing students with inclusive and resource room support.

VOLUNTEER EXPERIENCE:

10 years Scholastic Advisory Board 2 years Workforce Development Consortium Group

1 Year Woman in Machining Board Michael Sawyer Award Syracuse University Volunteer of the Year Award City of Rochester 1996

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