Customer Service Manager

My name is Rita Bryant Floyd

Per my resume I have a very strong and detailed work history.I have worked from management level positions to entry level positions.I am a team leader as well as a team player.I am a very reliable employee .I enjoy working with people and like new challenges.No job is to great or to small to do.Please consider me for this position for I feel I would be a plus to your organization. Thank You

My contact numbers Home 310-***-**** Cell 310-***-**** RITA FLOYD (BRYANT)

712 Santa Rita St.

Compton, CA 90220

EDUCATION

Elementary School Mckinley Elementary Compton Calif. Junior High School Enterprise Junior High Compton Calif. Senior High School Compton High Compton Calif. Graduated 1976 South Bay Business College Hawthorne Calif Graduated 1978 EMPLOYERS

In Home Care Provider

January 2014 June 2015

Job Duties Take care cancer patient and spouse.Prepare meals,clean home,run errands pay bills,bathe and change catheter,exercise with patient and relieve spouse for vacation and quality time for herself.

Last Employer Xerox Corporation El Segundo California July 1997 2013

From Cerritos Facility

Job Experience Test Operator Fic Line Lead

Job Duties Assume responsibility for manufacturing assembly line,line balancing material shortage control,train employees,analyzed and report Bill of Material (BOM) and Assembly Operating Instructions (AOI) to co workers.Initialize new product testing, ensure quality and quantity standards.

Test Operator Testing and trouble shooting circuit boards test and troubleshoot various types of printers.

Job Duties at El Segundo Facility Soldier/Assembler/Tester on boards/Assemble entire boards for internal use in printers,soldier diodes for boards run special products for new or pre existing products.

U.S. Postal Service 12/94 12/96

Los Angeles,CA

Postal Clerk Temp.

Job Duties Sort Mail

American Benefit Plan Administrator 9/87 4/93

El Monte, CA

Job Duties Medical Claims/Auditor Audit/Screen medical and dental claims Determine whether procedures were performed and billed properly,Input doctor’s information for reviews on patients surgical procedures,long term care, travel to private offices and review files.

Covina Dental Center 2/84 8/87

Covina Ca.

Job Duties Assistant Office Manager//Insurance Biller/Assist manager with duties related to patients care and proper dental treatment and efficient bookkeeping . Collection and Adjustments on submitted claims, Bank Deposits,Open and Close office, process claims for payment, assist dentist if needed. Dr. Doerken Compton Dental Office/South Gate Bell Office 4/80 2/84 Compton Ca./South Gate Ca.

Job duties Insurance Biller/Dental Assist Front Office/Customer Service I would perform all these duties at both offices on various days travel to assist in patient care, promote our different treatments, quote prices, and create contracts for patients on a budget.

References Upon Request

OBJECTIVES

Pursuing a career in your corporation with unlimited growth potential.

Rita Floyd (Bryant)

Contact Number:310-***-****

Cell Number:310-***-****

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