Manager Microsoft Office

Kimberly L. Wolfe

**** ****** ******** ***** *********, NC 28226 980-***-**** *************@*****.***

Dependable, detailed oriented professional with over 30 years of administrative experience who handles diverse and multiple tasks while using a strong level of organization and business acumen. Ensures the highest level of confidentiality while delivering exceptional support to senior management.

PROFESSIONAL EXPERIENCE

PricewaterhouseCoopers, LLP, Charlotte, NC March 2007 – August 2016

Executive Assistant, Assurance Practice

Support of four partners and one managing director.

Arrange daily meetings managing external and internal client work, transmit detailed logistics for market team meetings including events for partners’ teams, and set up meetings for staff coaching and recognition using Google Calendar.

Confidential monitoring of Google Mail and Lotus Notes for partners to recognize email that require priority action.

Prepare client presentations along with format financial statements, client opinion letters and service agreements using PowerPoint, Google Docs, and Slides.

Secure and share Firm documents using Google Drive.

Manage domestic and international travel arrangements using Concur effectively while providing detailed itineraries, meal arrangements, car services and office space while traveling.

Aid with business development such as PwC Thought Leadership mailings and entry of information to the IRIS client database.

Process all expense and time reports along with reconciliation of American Express corporate cards.

Maintain licensing information along with registration of partners for Learning and Development courses to help meet CPA and Firm annual compliance.

Work with IT as liaison for eMobility technology requests such as ordering, set up of new phones and data plans.

Provide Board meeting preparation such as confirming meetings and printing documents.

Support of partners’ teams with coordinating training sites and staff recognition requests.

Assist the Carolinas Implementation Specialist in Learning and Development for internal staff trainings, external client sessions which include building relationships with vendors in order to arrange catering and set up of meeting locations.

Offer assistance to the Market Events Manager to help create office special events and campaigns including the United Way and Arts, Science Council and seasonal events.

Bank of America September 2002 – May 2006

Officer and Executive Assistant, Consumer Real Estate, Charlotte, NC

Support(s) of President of Consumer Real Estate, Business Operations Executive, National Sales Director of Consumer Real Estate and Senior Vice President of Loanline.

Maintained daily calendars using Outlook and arranged all travel, both domestic and international, along with hotel and transportation service reservations.

Processed expense reports, handled corporate card reconciliations and approvals for check requisitions including fulfillment of office supplies orders.

Performed administrative support functions with Microsoft Office applications while composing, signing and releasing complex documents using MS Word and Excel. Preparation of executives’ presentations/reports with PowerPoint.

Processed and compiled all personnel documentation for manager and direct reports, including Performance Plans, Talent Planning and Project Planning. Managed several databases of detailed and confidential associate information supporting Year End Compensation.

Responsible for all CRE departmental renovations while acting as liaison with property management, contract vendors and building security. Managed associate moves and tracked space allocation using floor plans and Excel

reports while meeting all department budgets. Compiled and maintained weekly status reports for upcoming assignments, projects and deadlines.

Arranged team off-sites, business partner meetings and recognition receptions and prepared presentations.

Responsible for set up of new hires and their assimilation plans, which included all technology requests.

Answered phones and organized incoming mail. Assisted other departments with general clerical duties to balance workload and meet deadlines.

Bank of America March 1995 – September 2002

Corporate Event Manager/Event Assistant, Corporate Affairs, Charlotte, NC

Operations Manager for Founders Hall Events, responsible for promoting and selling Founders Hall as Charlotte’s Premier Special Event Venue.

Facilitated events for corporate receptions, corporate road shows/town hall meetings, fundraisers for charity, holiday events, weddings and wedding receptions. Accommodated from 50 to 500 guests per event.

Client support included assistance with facility issues while planning events and helping maintain their budgets which ranged from $3,500 to $40,000. Maintained a detailed timeline, drawing of floor plans, delegation of technical requirements to include: sound, lighting, entertainers and various contract vendors.

Supervisor of event staff, banquet staff, vendors and temporary contractors for full event set up and breakdown.

Partnered with external and internal business partners to promote Bank of America as one of Charlotte’s Center City business leaders.

Retail Manager of promotions and advertising for all retail vendors in Founders Hall as establishing the venue as Center City Charlotte’s premier shopping location.

Maintained all accounting functions pertaining to events including A/R, A/P, and G/L. Created spreadsheet reports for new business, existing clients, and reoccurring calendar events for marketing and tracking.

Attended weekly staff meetings to compile and maintain weekly status reports, relay of upcoming assignments, and projects along with deadlines to Corporate Affairs executives.

COMPUTER SKILLS

Windows programs, Outlook, MS Word, MS Excel, Power Point, Microsoft Office, Lotus Notes, Concur, Visio & Google applications including Mail, Slides, Sheets, Drive, Calendar and Docs.

EDUCATION

University of North Carolina at Charlotte - Charlotte, NC

Bachelor of Arts - Major Theatre

DeKalb Community College - Clarkston, GA

Bachelor of Arts – General studies

References available upon request.

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