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Customer Service Sales

Location:
El Segundo, CA
Posted:
August 22, 2016

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Resume:

STEFAN FREEMAN

*** **** ***** **, **** A, El Segundo, CA 90245

• Cell: 310-***-**** • E-Mail: ********@*****.*** OPERATIONS

EXECUTIVE

Strategic and performance focused executive with extensive experience in Sales Operations, Manufacturing, and Supply Chain Operations. Successful track record of streamlining operations, maximizing productivity, and building high performing teams. Talent for making rapid assessments of diverse situational challenges and leading the resulting action plans. Motivational leader known for clearly defining mission and goals, aligning people and resources, and consistently delivering results that exceed expectations:

EXPERTISE

• Franchise Consolidation & Integration

• Strategic Planning & Execution

• Multi plant Manufacturing accountability

• Budgeting and Cost Control

• Network & Territory Optimization

• Organizational Restructuring

• North America Fleet Operations Accountability

• Fleet & Logistic Operations

• Preventative Maintenance Improvement • Yellow Belt OPERATIONS

MANAGEMENT EXPERIENCE

VP of Fleet Operations March 2014 – Present

Coca-Cola Refreshments, Atlanta, GA

Manage one the largest fleet operations in North America consisting of 795 employees, 22,000 “Over the Road” and 28,000 material handling assets with an annual Opex budget of $167M and $100M Capital budget.

• Delivered favorable fleet Opex budget which has not been achieved in 5 years.

• Organizational restructuring to support business transition to franchise bottlers.

• Support sales of territories to franchise bottlers from notification through deployment.

• Awarded by Automotive Fleet as one of the Top 5 Green Fleets in North America.

• OSHA recordable reduction of 17% vs. PY and 40% reduction in Lost time Accidents.

RVP of Manufacturing May 2011 – Feb 2014

Manage eight production facilities across California, Arizona, and Hawaii producing 161MM cases of sparkling and still beverages with full P&L responsibility for $182MM annual Opex budget. Provide direction and accountability to 695 employees with focus on Customer Service, Supply Chain efficiency, and People Capability.

• Successful facility closure delivering $50MM one time savings, and $13.5MM Opex.

• Improved Customer Service, by reducing Out of Stocks by 8% (500K cases).

• Sustainability Executive Sponsor for North America Manufacturing.

• Reduced sensory consumer complaints by 14%.

Director of Supply Chain, Pacific Coast July 2009 - April 2011

Dean Foods, Dallas, TX

Manage nine production facilities across California, Arizona, Nevada, New Mexico, Oregon, Hawaii and Washington, producing 439M gallons of Fluid Milk and Ice Cream with full P&L responsibility for $155MM annual Opex budget.

• Reduced consumer complaints by 35% through strategic focus on Food Safety.

• Customer centric focus on service through S&OP process. PEOPLE SAFETY QUALITY SERVICE COST

Classified - Unclassified

Director of Sales Operations July 2006 - June 2009 Dr. Pepper Snapple Group, Plano, TX

Responsible for improving sales operations by deploying strategic projects to drive productivity through the use of HHC technology, Voice Pick, Rapid Delivery, Smart Phones and routing technology. Comprehensive review of sales and business operations with development of action plans to deliver profitability.

• Deployed UPS Logistics Suite for routing, Order pick and Route to Market Bay Mapping.

• Executive lead for SAP deployment for warehouse operations.

• Executive lead for 3 year Business Plan for warehouse technology transformation.

• Manage Franchise Bottler consolidation across US Sales Operations Distribution facilities. Director of Supply Chain and

Warehouse Operations

Responsible for engaging franchise distributors and supported the integration of operations into Cadbury Supply Chain. Facilities consisted of 174 Sales and Distribution centers across the US.

• Warehouse layouts and MHE technology deployed to improve warehouse productivity by 18%.

• $110MM in warehouse assets sold through Network Optimization and depot analysis.

• Assessed all warehouse operations across US as a part of franchise bottler purchase. Pepsi-Cola Bottling Group 1996 - August 2005

Supply Chain Manager East Coast, Somers, NY 2004 - 2005 Plant Manager, Carson, CA 1998 - 2004

Product Availability Manager, Carson, CA 1997 - 1998 Maintenance Manager, Carson, CA 1996 – 1997

• Preventative Maintenance award recipient.

• Line Efficiency award recipient.

• Waste reduction award recipient.

Coca-Cola Foods, Auburndale, FL 1992 – 1996

Production Manager for Aseptic and Hot Fill, Feed Mill and oils (Orange, Lemon, Lime) 1994 - 1996 Maintenance Superintendent 1992 - 1994

EDUCATION

Bachelor of Science • Mechanical Engineering • Tuskegee Institute, Tuskegee, AL • 1985 PROFESSIONAL

Board Member of Cisco Systems Global Manufacturing Advisory Board January 2015 - Present Board Member of Clean Cities Georgia June 2014 – June 2016 CalStart Member November, 2014 – June 2016

Technology & Maintenance Council (TMC) January, 2014 – June 2016



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